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ValoreBooks

3.1

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ValoreBooks Reviews Summary

ValoreBooks has a rating of 3.1 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition and college student. ValoreBooks ranks 5th among Textbook Rentals sites.

service
43
shipping
42
returns
27
quality
35
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Texas
1 review
1 helpful vote
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Sold older edition of book as "alternate version." The content was not the same like they claimed it would be on their website. Would not pay for return shipping on refund despite dishonesty representation of materials.

Date of experience: February 14, 2017
Edmundo A. — ValoreBooks Rep
over a year old

Our apologies for the confusion. An Alternate edition means that the book is either a International or Teacher's edition. Some sellers on our site choose to sell these versions in order to offer students a lower priced version of virtually the same textbook. These items are only listed in the "alternate" section of the site and the notes under each listing state as such. We do apologize again for any inconvenience!

North Carolina
1 review
0 helpful votes
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Great prices, no problems
February 15, 2017

I've bought by books for 2 semesters, and never had a problem. I order the books, they send them. I have rented textbooks as well, and I appreciated their label being available, and plenty of warning as to when they needed to be returned. I sent them the day of, and that was it.

Date of experience: February 14, 2017
Virginia
1 review
0 helpful votes
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Best Website!
February 14, 2017

They always have the books that I am looking for and at amazing prices. I really recommend this site to any college student like myself!

Date of experience: February 13, 2017
Missouri
1 review
0 helpful votes
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First time user and my experience was pleasant. Easy to use site. Awesome selection of the books I was searching for. Looking forward to receiving my order.

Date of experience: February 13, 2017
Maryland
2 reviews
0 helpful votes
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Best Price!
February 13, 2017

I've searched 5 sites for the least expensive price and I found it. I did a google search found this company and I will be sure to tell my classmates I just saved 20.00 on my rental if I went to Barnes and Noble. It was more expensive to rent this book on Amazon. I'm happy I found this book rental website.

Date of experience: February 12, 2017
Ohio
2 reviews
0 helpful votes
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Easy and affordable
February 12, 2017

This is the first time I have ordered from this sight and I have not received my order yet so I don't have anything to review yet, except that it was easy to place the order and the price seems good.

Date of experience: February 11, 2017
Florida
1 review
0 helpful votes
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Disappointed I was not advised of the order cancellation. I have been waiting two weeks for this book

Date of experience: February 8, 2017
California
1 review
0 helpful votes
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Nice and easy!
February 8, 2017

I needed a few books for that weren't available at my schools book store. I found my books for a very good price on here. Thank you for making this easy.

Date of experience: February 7, 2017
District of Columbia
1 review
0 helpful votes
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I had order a book before my classmate and I received the wrong book and she received right. So I asked for them to resend me the correct book and was told the book was no longer available. Like really! So I go back online and reordered the book yet again to see if it was available. Well let just say I have to see if the right book come this time. Not a happy camper and I have assignments DUE

Date of experience: February 7, 2017
Edmundo A. — ValoreBooks Rep
over a year old

Our apologies that your order couldn’t be processed. There seems to be an issue with your payment information. Please check your card with your bank and contact our support team for further assistance!

California
1 review
0 helpful votes
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Great
February 7, 2017

You have great prices, I found the book I wanted in 5 seconds and I checked out within a minute! Great Service, I can't wait to receive my dog training book and get started with my bundle of joy.

Date of experience: February 7, 2017
California
2 reviews
0 helpful votes
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Valore
February 7, 2017

First time with valore; it didn't have an expedited shipping as I am planning to start my classes soon at Cengage. Thanks.

Date of experience: February 6, 2017
New Jersey
1 review
0 helpful votes
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So far so good
February 7, 2017

I'm just praying my book gets here in a timely manner! Thanks! :)

Date of experience: February 6, 2017
Florida
1 review
0 helpful votes
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Your site has been easy to use and I appreciate that. Buying a book should be a painless process. Great job and well done. Thanks :)

Date of experience: February 6, 2017
Arizona
1 review
0 helpful votes
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Wowie
February 5, 2017

It was an easy process, ordering books. It was easy to find the book I needed with the help of the huge variety the website has of books.

Date of experience: February 4, 2017
California
1 review
0 helpful votes
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Their service team is wonderful if you have questions or any issues and I have not received this kind of personal care from a textbook site quite like I have from ValoreBooks. I have tried a couple other book sites in the past and they have quickly lost my trust, but I keep coming back here.

Date of experience: February 4, 2017
Wisconsin
1 review
0 helpful votes
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Disappointing Experience
February 4, 2017

The prices on some of these books seems to be very out of line. It says retail $15.00 and then it is sold for over $60.00 what gives?

Date of experience: February 3, 2017
Edmundo A. — ValoreBooks Rep
over a year old

Thanks for choosing ValoreBooks! As a marketplace, the prices of items listed on our site are subject to change with the market value. We do our best to keep our website updated as often as possible and we encourage our sellers to price their inventories competitively. Please continue to check back often to make sure you're receiving the best deals at the time!

Maryland
1 review
1 helpful vote
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I asked the chat person (Paula username) to clarify if "alternate edition" means that edition number of the book may differ (3rd ed. Or 2nd ed.) or if it means that it may differ just in terms of 'teacher' or 'international' edition only. He/she said he cannot elaborate and said that i shouldn't buy the book if i have doubts like that. I am a fan of valorebooks but the fact that a simple clarification could not be made by their chat customer representative is disappointing. This is my first time trying chatting with them and the chat-person did not sound friendly. Not good customer service.

Date of experience: February 3, 2017
Edmundo A. — ValoreBooks Rep
over a year old

Our apologies for the inconvenience! An Alternate edition means that the book is either a International or Teacher's edition. Some sellers on our site choose to sell these versions in order to offer students a lower priced version of virtually the same textbook. These items are only listed in the "alternate" section of the site and the notes under each listing state as such. We do apologize again for any inconvenience!

New Jersey
1 review
0 helpful votes
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Trusting site
February 3, 2017

My books always come quick and are always cheap. Galore has created trust between us and I will always buy from valore.

Date of experience: February 3, 2017
Pennsylvania
1 review
1 helpful vote
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Horrible Experience
February 3, 2017

I entered my credit card and shipping information, ordered the book, and then went to track my package to find out that my Order was Cancelled on their end.
They could not provide me with a reason why, and when they tried the reasons did not even apply to my situation.
I am EXTREMELY displeased that I have entered my personal and credit card information to not be provided with a product.
I am now without a book that I need for class.

Date of experience: February 3, 2017
Edmundo A. — ValoreBooks Rep
over a year old

I'm sorry to hear that your books could not be delivered to you. ValoreBooks regrets that we could not help fulfill your order at this time. Please know that we value your business and hope you don’t take your experience with one seller as a reflection of the ValoreBooks Marketplace as a whole. We will continue to do our best to make sure that our sellers' inventories are as up-to-date as possible on our site.

Pennsylvania
1 review
0 helpful votes
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Good book prices
February 3, 2017

Thank you for been there as I need your support on this books, I will definitely continue to buy on this site.

Date of experience: February 2, 2017

From the business

At ValoreBooks, we understand how expensive college can be. That's why we give students the option to buy or rent cheap textbooks from over 18,000 verified sellers and rental providers who compete to provide the absolute lowest prices. The average student saves about $500 per year when buying or renting all of their required books from our marketplace. ValoreBooks also lets you sell text books directly to us at the highest buy back prices online. ValoreBooks is and always will be dedicated to making your college experience better.


valorebooks.com
Founded in 2002
Boston, Massachusetts