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ValoreBooks Reviews Summary
ValoreBooks has a rating of 3.1 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition and college student. ValoreBooks ranks 5th among Textbook Rentals sites.
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I didn't have to spend too long to find my text books and its step by steps instructions was easy to perform.
I love this site! I get books at GREAT PRICES! If you ever need a text book! This is the site to visit. Thanks Valore!
We searched the web high and low and Amazon is usually my go to, but Valorebooks saved the day and hopefully my daughters grade in World Lit. Thanks for the easy order and great price!
I placed the order for the book I needed 2 days before the start of the semester. I logged in 3 days after I placed the order to check the status and it said "cancelled". I freaked out. When I contacted the renter they told me the order had never been sent to them from ValoreBooks. I contacted ValoreBooks and all they were able to tell me was that "sometimes the verification system cancelled orders". The customer service rep at ValoreBooks offered me the option to order again and she would make sure the order went through. I did and she did. She was also able to reimburse me the different for the expedited shipping. That was a nice thing to do, but it got me thinking... luckily I had another $40 to spare and was given a pardon by my professor. Not all students are in the same situation. Nonetheless, I will be getting the refund for the first order in 2-7 days. I would've appreciated a message from ValoreBooks notifying me that the order had been cancelled.
Moral of the story: Check to make sure your order wasn't cancelled by the ValoreBooks verification system, because they won't notify you.
The book i received had not a single page that was bound in the book. All were out of order as if someone just threw them in there. On top of that when i contacted the company they were useless and after a while began to ignore me and not reply. I got pissed off and said i was going to contact management and then all of the sudden i got a reply. WHAT A JOKE. Worst customer care of any company I have ever experienced.
Our apologies to hear your seller was not more helpful! We do encourage you to leave feedback for them so that they are aware of ways to improve. I do see that a ValoreBooks representative has reached out to you and resolved your order. If there is anything else we can assist you with, please let us know!
Very cheap and very good quality! Super Satisfied with the outcome. Both of my books were used but they feel and look brand new! It sounds too good to be true but its not!
I will continue to purchase my son's books from here. The detailed information about your inventory is great. I really like for my son to have physical copies of books.
I ordered a book, it stated that it was on it's way but then for some reason, a reason no one can provide me with, my order was canceled and the money was taken out. I was told that the money would go back and that I needed to re-order.
I'm sorry to hear that your books could not be delivered to you. ValoreBooks regrets that we could not help fulfill your order in the time you needed. If you find there are other sellers on our site with that item in their inventory, please feel free to place a new order with them. We will do our best to make sure you receive the books you need.
Ordered a book, assumed I was really going to get it, but when I went looking for when it shipped, it was marked cancelled! I got no notice about it or anything. Not a good experience for my first(and last) purchase from ValoreBooks.
Our apologies that your order couldn’t be processed. There seems to be an issue with your payment information. Please check your card with your bank and contact our support team for further assistance!
I want to found a book for college and i did at the time. About a week later i found out my order for my math book was cannel and no one email about it. They saying i should of have my 56.93 dollars back. But i guess not. How could some one don't tell you about an order that was cannel and u couldn't the money back so why would i go back on this stie and order the same book if they just going to mess around with u and take your money and vet a $#*! who you are and why u not getting a book. So please don't buy on this stie ever
We would like to offer our sincere apologies that your seller had to cancel your order. ValoreBooks is a marketplace connecting independent sellers with buyers across the country. With the volume of books being ordered at any time, sometimes our website does not update the amount in the seller's inventory until after an order is placed. As a result, a customer might have ordered a book that is in fact no longer in stock. When this happens, our sellers try their best to cancel the order right away so that the customer has the time to purchase the item they need from another seller. ValoreBooks would like to apologize again for this inconvenience. A representative will contact you shortly to clarify your cancellation and assist you with getting the book you need. Thank you for your feedback!
Your web site does not allow PO box's to be put in with out a physical address first. I can not have things sent to my physical, and I know thats exactly what is going to happen. Fix your site!
Hi there! To input a PO box into our address field, you need to put the street of the post office in the first line. This lets us know what post office you're using. The PO Box number goes in the second line. If you have further questions or would like assistance with this process, let us know!
I compared the prices of the books I rented to other sites and this came out cheapest. Although I think the shipping fee per book is unnecessary and would probably rack up in price compared to other sites if I had newer or different books. Can't wait to see what condition they come in.
My books cost too much at the college site. I am happy I came across this site because I would not have been able to purchase the books I need for my two college courses. I would recommend this site to all my friends and family and possibly my classmates. I will continue to use this site to purchase my books as long as the price are low and affordable. Thank you for helping me out.
Valor books canceled my order twice without telling me it has been canceled. They told me to call the bank to check why it was canceled or if i had any transactions missing but they said no
Our apologies for any trouble with your recent order. Please know that we value your business and will do our best to make sure your next experience is much smoother!
Valore always has their books in stock and at affordable rates!
I will always use Valore as the site to buy textbooks.
Thank you for ease of use and long rental period. I will save this site and use it again in the future as I need another year to complete my degree.
My experience with purchasing international books from ValoreBooks has been exceptional. I've gotten textbooks for a tenth of the price of what Amazon sells them for, and the only thing different about the cheaper textbooks is that they're paperback and in black-and-white. These differences I can live with.
I bought a book but the seller canceled on me ValoreBooks did not email me to notify me about the cancelation. If they would of emailed me saying that that the seller cancelled I could of reordered it right away. I have to wait another 2-4 days. They usually do better but not this time.
Our apologies that your seller was not able to confirm and ship your order to you. Unfortunately, the volume of orders coming in means the website might update with the correct inventory numbers after an order is already placed. Our sellers try their best to cancel the order right away so that the transaction reverses and the customer has the time to purchase the item they need from another seller. ValoreBooks would like to apologize again for this inconvenience. A representative will contact you shortly to clarify your cancellation and assist you with getting the book you need.
From the business
At ValoreBooks, we understand how expensive college can be. That's why we give students the option to buy or rent cheap textbooks from over 18,000 verified sellers and rental providers who compete to provide the absolute lowest prices. The average student saves about $500 per year when buying or renting all of their required books from our marketplace. ValoreBooks also lets you sell text books directly to us at the highest buy back prices online. ValoreBooks is and always will be dedicated to making your college experience better.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry to hear that your books could not be delivered to you. ValoreBooks regrets that we could not help fulfill your order at this time. Please know that we value your business and hope you don’t take your experience with one seller as a reflection of the ValoreBooks Marketplace as a whole. We will continue to do our best to make sure that our sellers' inventories are as up-to-date as possible on our site.