Vacations Made EasyReviews 1,410

Not sure how this company stays in business. My son gave us a gift certificate which we misplaced. When we found it they said it had expired and had no value. After some discussion they gave 50% of value. We got tickets to Noah at a 20% premium. I asked why - they said that was their price. Web page said price guarantee - but it's not thru them it's something to do with Norton. Useless. I definitely won't recommend them or do business with them in the future. I wish I could give them 0 stars! I definitely wouldn't give a gift certificate from this business.

Ok we had reservations for a cruise then because of Covid it was canceled, then they want to give us a dinner show! That was canceled! So they offered a carriage ride through Nashville! We paid of course $246! Got on the carriage ride on September 17 and the girl knew nothing! Now when I call they refuse to give me a refund! They claim once you do it you can't get a refund! How were we suppose to know! DONT EVER USE THESE PEOPLE!

I'll give them 1 star. Paid for tickets through them for Passion Play in Eureka Springs AR. Paid $98 for two tickets. At the box office, 2 tickets would have cost us $58.

Live and learn. I paid my tuition on that.

A ripoff of course. And to boot, they couldn't apply the charge to my credit card the first attempt.

Shady organization, but we consumers need to be better than these kinds of companies. I wasn't. Hopefully others will read these reviews and save money.

Scam- no tickets! Wouldn't give back money. Bought tickets from them for $188 and on the official ticket sales site were $122. Allison the sales rep manager was rude kept telling me it was their policy to take some of your refund even after a few hours after ordering and she couldn't do anything. I don't buy that-all US companies can do what ever they need to make customers happy and satisfied. Then she told me this is just going round and round and she hung up on me. Not sure how people can work for dishonest companies. Please save yourself frustration and money. I live and learn.

Stay away from this company. Even the Better Business Bureau warns individuals to be careful in dealing with them. As everyone is aware many events both now and in the future are being cancelled due the COVID-19 virus since no one quite knows when we will get back to normal. Due to the virus our travel plans were cancelled. In addition, at 76 I don't need to take chances of being exposed to the virus.

I called Vacations Made Easy that sell tickets to the Grand Old Opry performances to cancel my tickets. I was told that I could not cancel with paying a penalty of almost $70.00. Given that most companies are bending over backwards to help Americans impacted by the virus, I find it selfish and unthinkable that Vacations Made Easy would try to profit from this pandemic.

A very greedy organization with terrible customer relations. If you see these name come up on any ticket sales, just save yourself lots of headaches and click "delete."

My husband and I had a trip scheduled to Myrtle Beach S. C. for 3/26-30. We bought tickets to two events but in light of the travel restrictions and "STATES OF EMERGENCY" in our home state and S. C. we chose to reschedule. VME would not accommodate this request at all and we basically gave them $200 for being a horrible company. We will never do business with them again. When schools are being closed and other public venues are postponing or cancelling events one would think that rescheduling would not be a problem. We would have still gone and they would not have lost any funds but just at a different time.
Very disappointing. Great American business... Way to support the country

Ordered tickets through, what I thought was the Grand Old Opry in Nashville. Instead I was told to pick up a voucher at a different location and then go to Grand Old Opry for the tickets. Hell, I'm a visitor with limited transportation. This sucks so I called to cancel ticket order but my refund is only 65%. Might be be worth it though. Hopefully the refund shows up on my credit card but after reading the BBB review I am nervous.

Their website is a complete scam/fraud and looks exactly like the site of the venue/event you are trying to book for. Then, only AFTER you commit to buy and pay, you get an email telling you where to drive in order to physically pick up your tickets! No joke. So you end up paying 30-40% MORE than the event would cost if you just went to the venue yourself, AND they won't even email you electronic copies of your tickets, nor can you print them yourself. Like I said, you have to waste time and expense now traveling to wherever their local office is to pick up the damn tickets - that you just OVERPAID for as well. Oh, and when you file your claim with your cc company or paypal, be prepared for the lies they will come up with.

Beware. This is just a front for Wyndham Resorts time shares. We wanted tickets for the General Jackson and they talked us in to doing a 1-1/2 hour presentation with lunch for a half priced ticket. Lunch was old pulled pork and mac and cheese that had been in a warmer for who knows how long. We told the salesman that we weren't going to buy in to the timeshare but he went on with his spill. After an 1-1/2 hours we said time was up but they said we had to see the grounds to get the half price. Another hour later and several sales people later, we finally got out. The last woman was very rude when we said we weren't interested.

Looking back on the whole transaction we probably could have gotten a better price booking everything ourselves. The kicker was that when I went to check in to my hotel, it was not paid for and I was told that the form of payment from Vacations Made Easy was being declined. Luckily they still let us check in. Today when checking out, they still had not received payment. I called Vacations Made Easy and they didn't seem to think it was a big deal! The hotel said it happens a lot with this company. If they aren't paying for my hotel where did my money go? Last time I checked, that's fraud!
We were also approached no fewer than three times about a timer share viewing. I will not ever use them again.