Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So easy! And description of tour was very good easy choice.
First time to Dolly Stampede and this was so easy.
Easy to navigate. We didn't have any issues booking with them.
Vacations Made Easy not so easy to figure out. They do not tell you that you need to go to a pick up point to pick up your vouchers until after you book your trip. After speaking to a supervisor they finally agreed to send me an email so I could print my voucher. The actual tour was really interesting and informative. Our driver was very knowledgeable about Nashville and the history of Country music.
Thank you for the feedback! I am sorry for the confusion!
Great service yea but we can have the one day and time for you're getting ready for work today and then I'll be back home tomorrow after church tomorrow and I will call back to
Thank you so much for the kind words.
Loved the easy way to purchase tickets and the discounted price!
Please let us know if there is anything else we can do for you! Enjoy your show!
I assume I will receive information on where to get the bus
We have sent an email with this information, please let me know if you have anymore questions.
Searched for Legends on line and their site popped up. Showed Norton 100 lowest price guarantee and I thought they were liget. Had to call several times to get tickets in email before trip to avoid sales pitch@ welcome center. Did not get until day of show. They charged 75 pr ticket once at show they showed 45 pr ticket. Called next day and they did nothing. They did not care. This is ticket scalping and price gouging. I only asked for 60 difference. They said NO. Recommend calling for tickets direct they are only 3rd party scalpers.
Great so fast and easy! Can't wait to see if it's as easy as they make it seem. We go on our first real vacation as a family next month. We're soo excited
Awesome to hear! We hope you have a wonderful time!
Very easy! I do wish more hotels offered 2 queen size bed rooms.
Thank you for the 5 star review!
Quick and easy very simple and to navigate ordering this ticket
More time to relax! Enjoy!
My experience is so great, making sure that I understand everything I needed to know. They were so kind and caring made me really feel good.
Thank you for the amazing kind words Warren! Enjoy your trip!
Very disappointed with the return policy. Bought tickets for a tourist attraction later in the week and found out we had a family member pass away the same day. Called to ask for a refund and there is a 35% cancellation fee! Even for a death in the family they said that was the fee! Ended up selling the tickets to some other visitors but it still cost me $7. Much better than the $22 that it would have cost me for the "cancellation"!
WARNING, be careful!
Hello John, I have reached out to you regarding this order. I sent an email with my contact information, please email or call me so I can look into this for you.
Easy check out great service! Would definitely use this service again!
Every aspect of vacations should be easy! Let us know if there is anything else we can help you with!
It's been good so far can't wait to see the show and the food looks good
So glad to hear this! Thank you for the positive review!
So far t try his has been great! There have been no problems.
Please let us know if there is anything else we can do for you! Enjoy your show!
Was pleased to get the reservation since I was previously informed they were sold out
So glad to hear this! Thank you for the positive review!
Love how easy it was to order tickets. And it didn't take long to receive conformation for my order.
More time for you to relax! Thank you for the review!
The information about the different attractions was informative and easy to navigate.
I am happy you have had a great experience with our company!
Easy To book and easy to use site. We enjoyed our stay
Every aspect of vacations should be easy! Let us know if there is anything else we can help you with!
Didn't see exactly where the seats were. And wish that I could print the tickets myself. Next time I will see if there is another option to purchase tickets that I don't have to try to find where to pick up adding additional stress to the vacation
Hi Sandra, thank you for booking with us! If you ever have a question that you can not find the answer to our Customer Service Agents are always happy to help and very knowledgeable.
Answer: Overall scam and a front for timeshare. Buyer beware! Purchase directly from the source
Answer: Its a Scam...


So glad to hear this! Thank you for the positive review!