Vacations Made Easy

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Vacations Made Easy

4.4

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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.


vacationsmadeeasy.com
Founded in 1999
Springfield, MO, United States
+12
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Vacations Made Easy Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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33,784 reviews

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New Jersey
2 reviews
0 helpful votes
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So easy!
March 12, 2022
Updated review

So easy! And description of tour was very good easy choice.

Date of experience: March 11, 2022

First time to Dolly Stampede and this was so easy
January 21, 2022
Previous review

First time to Dolly Stampede and this was so easy.

Date of experience: January 21, 2022
Missouri
1 review
0 helpful votes
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Easy to navigate
March 11, 2022

Easy to navigate. We didn't have any issues booking with them.

Date of experience: March 11, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

So glad to hear this! Thank you for the positive review!

Tennessee
1 review
0 helpful votes
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Vacations Made Easy not so easy to figure out. They do not tell you that you need to go to a pick up point to pick up your vouchers until after you book your trip. After speaking to a supervisor they finally agreed to send me an email so I could print my voucher. The actual tour was really interesting and informative. Our driver was very knowledgeable about Nashville and the history of Country music.

Date of experience: March 10, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you for the feedback! I am sorry for the confusion!

New York
2 reviews
0 helpful votes
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Great service yea but we can have the one day and time for you're getting ready for work today and then I'll be back home tomorrow after church tomorrow and I will call back to

Date of experience: March 10, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you so much for the kind words.

Georgia
1 review
0 helpful votes
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Loved the easy way to purchase tickets and the discounted price!

Date of experience: March 10, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Please let us know if there is anything else we can do for you! Enjoy your show!

Rhode Island
1 review
0 helpful votes
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I assume I will receive information on where to get the bus

Date of experience: March 10, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

We have sent an email with this information, please let me know if you have anymore questions.

South Carolina
1 review
0 helpful votes
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Misleading ticket scalpers
March 10, 2022

Searched for Legends on line and their site popped up. Showed Norton 100 lowest price guarantee and I thought they were liget. Had to call several times to get tickets in email before trip to avoid sales pitch@ welcome center. Did not get until day of show. They charged 75 pr ticket once at show they showed 45 pr ticket. Called next day and they did nothing. They did not care. This is ticket scalping and price gouging. I only asked for 60 difference. They said NO. Recommend calling for tickets direct they are only 3rd party scalpers.

Date of experience: March 9, 2022
New York
1 review
0 helpful votes
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Great so fast and easy!
March 9, 2022

Great so fast and easy! Can't wait to see if it's as easy as they make it seem. We go on our first real vacation as a family next month. We're soo excited

Date of experience: March 9, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Awesome to hear! We hope you have a wonderful time!

Illinois
1 review
0 helpful votes
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Very easy!
March 9, 2022

Very easy! I do wish more hotels offered 2 queen size bed rooms.

Date of experience: March 8, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you for the 5 star review!

Ohio
2 reviews
0 helpful votes
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Quick and easy very simple and to navigate ordering this ticket

Date of experience: March 8, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

More time to relax! Enjoy!

North Carolina
1 review
0 helpful votes
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My experience is so great, making sure that I understand everything I needed to know. They were so kind and caring made me really feel good.

Date of experience: March 7, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you for the amazing kind words Warren! Enjoy your trip!

Colorado
2 reviews
0 helpful votes
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Vacations made easy Pigeon Forge
April 6, 2022

Very disappointed with the return policy. Bought tickets for a tourist attraction later in the week and found out we had a family member pass away the same day. Called to ask for a refund and there is a 35% cancellation fee! Even for a death in the family they said that was the fee! Ended up selling the tickets to some other visitors but it still cost me $7. Much better than the $22 that it would have cost me for the "cancellation"!
WARNING, be careful!

Date of experience: March 7, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Hello John, I have reached out to you regarding this order. I sent an email with my contact information, please email or call me so I can look into this for you.

Georgia
1 review
0 helpful votes
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Easy check out great service!
March 7, 2022

Easy check out great service! Would definitely use this service again!

Date of experience: March 7, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Every aspect of vacations should be easy! Let us know if there is anything else we can help you with!

Kentucky
1 review
0 helpful votes
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It's been good so far can't wait to see the show and the food looks good

Date of experience: March 6, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

So glad to hear this! Thank you for the positive review!

Tennessee
1 review
0 helpful votes
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So far t try his has been great!
March 6, 2022

So far t try his has been great! There have been no problems.

Date of experience: March 6, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Please let us know if there is anything else we can do for you! Enjoy your show!

West Virginia
1 review
0 helpful votes
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Was pleased to get the reservation since I was previously informed they were sold out

Date of experience: March 6, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

So glad to hear this! Thank you for the positive review!

Georgia
1 review
0 helpful votes
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Love how easy it was to order tickets. And it didn't take long to receive conformation for my order.

Date of experience: March 5, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

More time for you to relax! Thank you for the review!

Tennessee
1 review
0 helpful votes
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The information about the different attractions was informative and easy to navigate.

Date of experience: March 5, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

I am happy you have had a great experience with our company!

Tennessee
1 review
0 helpful votes
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Easy To book and easy to use site
March 4, 2022

Easy To book and easy to use site. We enjoyed our stay

Date of experience: March 4, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Every aspect of vacations should be easy! Let us know if there is anything else we can help you with!

Ohio
1 review
0 helpful votes
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Didn't see exactly where the seats were. And wish that I could print the tickets myself. Next time I will see if there is another option to purchase tickets that I don't have to try to find where to pick up adding additional stress to the vacation

Date of experience: March 4, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Hi Sandra, thank you for booking with us! If you ever have a question that you can not find the answer to our Customer Service Agents are always happy to help and very knowledgeable.