On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
Vacations Made Easy Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy process, but wow I got a lot of ad's for other stuff. Wish there was a way to opt out for ad's.
Site was easy to use. Self explanatory. Very handy so you can prepare what you want beforehand and upon arrival your ready to enjoy your vacation.
Communications or sketchy, many redirect to different entities, and poor conditions at the hotel
Lots to choose from. Good prices check out was easy. Hopefully pick up of tickets is good too.
We will see how it goes from here***********************"
This has been a very helpful and easy tool for making a plan of attack!
First time to use site. Easy to choose events. It took a few hours to actually get the itinerary. Every time I looked, it just indicated it was in process. It did give an order #, so I called them. Lady was nice and sent me a link with information indicating confirmed. However, it said I had to pick up the tickets in Nashville office -vs- being able to print out tickets at home which is not what I expected. Day of trip, my friend could not go at last minute and I lost money. The info on the sheet said 48hr or 72hr notice, they may allow a date change. Booking online for events following day did not give any options to change a date etc. The lady at desk where I picked up tickets was nice and helpful. She provided a map and my events were both close by which was great. The office is affiliated with Wyndham, so you get a sales pitch of earning money toward future events by attending a meeting- time share deal. The events I went to were fantastic adventures with laughter, comedy and music.
Liked the site very much. It was very easy to book the event!
Very easy now all i need is the directions from My hotel to the tours
Quick way to make reservations and lots of things to choose from!
Very easy and easy to follow instructions, I love how fast it was to request the reservations.
Informative and easy. Sun Studio was packed with great history.
Company was very thorough keeping us posted to puck up tickets. We got lured into another sales presentation. UGGGH. Why do I always say yes to these 90 minute presentations that ruin my vacation every single time. I know it will be high pressure and 4 hours later but I will post again after and see how bad it is
Easy and quick. The process went pretty fast. Lot to choose from. Made planning our girls trip pretty simple...
Went online to buy tickets for a tour at the Opry. This site popped up with good discounts so bought 2 tickets. Had absolutely no idea until we arrived at the ticket collection point that we were booked into a sales pitch for holiday accommodation for which we had no interest whatsoever!
And they separated us.
And even when I said immediately to the guy I was put with that if he's trying to sell me holiday accommodation I'm not interested and don't want to waste his time and mine, he still wanted to take me through a 2 hour process! I stood my ground and walked out, grabbing my friend on the way.
Awful experience.
Easy process. Would have nice to have received vouchers via email instead of in person pick up.
We enjoy our ocean view and our condo was very clean. Booking was easy and and the staff was friendly
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members