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US Postal ServiceReviews 892

1.4

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US Postal Service Reviews Summary

US Postal Service has a rating of 1.4 stars from 892 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with US Postal Service most frequently mention post office, customer service and priority mail. US Postal Service ranks 398th among Shipping sites.

service
459
value
412
shipping
428
returns
310
quality
384

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California
26 reviews
49 helpful votes
Follow Linda M.
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This site is great for tracking a package that has been shipped. It is especially useful if the package needs a signature, because then you will have a better idea of when the package will arrive. It is also great for changing your address. It is super easy to do online, and then your mail is forwarded to your new address. Awesome service!

Date of experience: June 10, 2013
Texas
3 reviews
12 helpful votes
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Constant issues with our mail at the El Paso Sandy Creek Post Office.

Askpeople who go here because it's the only post office in the area. We try to drive further to get to any other post office when we have time. The clerk said if you don't like the attitude then you can always ship somewhere else, NOW WE DO, THANK YOU!

I have never been treated so badly as I have by this post office. The staff is just rude with attitude at this place. We've never been able to get them to answer their phone either!

No More! UPS and FedEx will have my future business, lose your attitude or you won't have any customers which equals no business which equals no job!

Date of experience: September 17, 2012
Texas
3 reviews
5 helpful votes
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This has to be the WORST Post Office in the country by far - Sandy Creek in El Paso, Texas!

Constant problems at this place and an ATTITUDE from the staff. Then you escalate something and it goes to this Margie person, what an awful "I could care less about you" attitude!

Margie is constantly rude and we constantly have mail problems. Her response, "you can spend more and ship through another service", what a rotten attitude she displays!

Because of her and this post office in general, we no longer ship packages through USPS if and when we can avoid it! We also go online and leave every negative testimonial possible on USPS as a result! I shipped something priority mail and there was a problem. Margie's response was that I used "Click n Ship" so I should take it up with them and leave her alone. She went on to comment that they don't even get credit for those shipments they handle that go outbound from her place.

We've had enough of the attitude from this post office and Margie to be specific. Now it's just more satisfying to spread the word about how they treat their customers and we'll use a more professional service anytime we can. No wonder USPS is going bankrupt, it's because of employees like the ones at Sandy Creek that couldn't care less about anything!

My aunt has asked for a supervisor and waited for over an hour. The clerk says sorry, we just ring the bell and they show up if they want to. WHAT A DISGRACE TO HAVE A POST OFFICE AS THIS IN OUR NEIGHBORHOOD.

Hope fully they go bankrupt and see how it is to find another job. Maybe then they'll appreciate the job they have now. And for heavens sake, LOSE THE ROTTEN ATTITUDE, we are your customers for goodness sake!

Date of experience: September 10, 2012
Utah
3 reviews
8 helpful votes
Follow Ann V.
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USPS.com is great for sending domestic packages/letters via priority/express mail: fill out addresses, print a label, drop your package in a mail box – no need to stand in a long line at a post office (and it is cheaper to ship if you create a label on-line).

Date of experience: June 16, 2010
Illinois
2 reviews
12 helpful votes
Follow Dayton B.
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Rating per 3 sections 2-10 &helpful comments.
Usps Look (8) User feel (7) added together + something (8) 2- 1.the guy on open page freaks me out. 2. buy stamps in all products sec. Buy stamps section awful.+pull the priority mail tab ( cool)

So in the end usps delivered.

Fedex L(3) UF(4) ATS(4) -2 1. Small writing 2. Looks cheap +I like purple.

Ups L(7) UF(8) ATS (6) -2 1. Looks unfinshed 2.on homepage u have to choose your country. PLEASE Ups you are not that popular. Get over yourself. + By far the best interface of all three.

Date of experience: July 23, 2009