uShip

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3.2
Reviews 345

Illinois
1 review
0 helpful votes
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Absolutely amazing
February 25, 2024

This was the best delivery service I've ever used. They communicated with me throughout the whole process. My furniture was delivered in perfect condition. From Arizona all the way to Chicago! They are professional and experienced. I will only use them in any future deliveries that I have. I highly recommend!

Date of experience: February 24, 2024
California
1 review
0 helpful votes
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Awesome moving experience!
February 25, 2024

The long distance from Austin Tx to Irvine Ca moving was very concerned, but wow! Through the u-ship was soo... easy process!
Thank you soo. Much to Jaime Diaz team, his son and the other name, sorry I forgot(my memory is not good anymore)!
Sincerely,
Christina

Date of experience: February 24, 2024
Oklahoma
1 review
0 helpful votes
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Excellent Service
February 24, 2024

I could not be more pleased with the entire USHIP process from initial contact to final delivery and follow up. This Vendor exceeded my expecations as far as flexibility, communication, availability, "ease" of understanding shipping process and their educating me and managing my expections as a new shipper. Price was right, picking up and delivery timing was right, communication was right. It doesn't get any better. Thanks for making this so simple and easy. I have already initiated my next shipment with USHIP.

Date of experience: February 24, 2024
California
2 reviews
0 helpful votes
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Makes shipping incredibly affordable. You choose your driver and can see their reviews so you know pretty much exactly who you are hiring. I ship furniture with Uship for a fraction of what it would cost me with other mainstream shipping services. The drivers are personally accountable as well so even though I still insure my items(for a very low cost) I don't have to worry about if the piece will show up damaged. You also have increased communication, why track a package(even though its available) when you can text message your drivers! I am really appreciative for this service, it keeps MY prices lower and more affordable for my customers when I don't have to charge 600-1000 dollars to ship a dresser across the country. So many reasons to like this company.

Date of experience: February 24, 2024
Texas
1 review
0 helpful votes
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Cost effective and on time shipment
February 24, 2024

The uShip process was very effective to locate and engage a trucker to ship our van to FLA. The bidding process worked well to lower the cost and communication was excellent through the entire process.

Date of experience: February 23, 2024
Georgia
1 review
0 helpful votes
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UShip always comes through
February 24, 2024

UShip is very easy to navigate. I always receive a fair price shipping vehicles. Payment processing is easy and secure. I have been fortunate to find exceptional shippers. I will continue to be a satisfied customer

Date of experience: February 22, 2024
New York
1 review
0 helpful votes
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Great communication and timely!
February 21, 2024

Luis was great with accommodating my needs and was flexible with time and dates. He kept to his word and the delivery arrived as discussed. I would use and recommend his service.

Date of experience: February 20, 2024
Georgia
1 review
0 helpful votes
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First time user
February 21, 2024

We was very happier with the service we received. Had to get use to making decision in 24 hrs of acceptance of quote, but understood why. We would use this service again is needed.

Date of experience: February 20, 2024
New York
1 review
0 helpful votes
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Ralph & his team were incredibly professional, very communicative, on time & pleasant. He checked the piece & sent me photos via text to make sure I wanted the Facebook Marketplace piece. My first time using USHIP - I was so impressed I have used him again - and told others. Very Happy Customer!

Date of experience: February 20, 2024
Indiana
2 reviews
3 helpful votes
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Love this company
February 20, 2024

I have used this company several times from different states and they were a fraction of what these interstate movers charge, and the men are always very pleasant and professional and careful with my possessions

Date of experience: February 20, 2024
Georgia
1 review
0 helpful votes
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Updated experience went well
February 20, 2024

I used Uship a couple of times in its early years, and was very pleased, but at that time it was a much less structured process with no online app. Venturing into it again recently was interesting. The app takes a little bit of getting used to, but was generally easy to navigate once I found my way around. A couple of points of abrasion included that there were several bidders who didn't have any experience and when I asked for a description most did not reply. I also had an issue with bidders not paying attention to my very specific available delivery dates. Putting my request out there in advance was more trouble than it was worth because everybody wanted to come earlier than it was available for pick up and delivery. All that being said, the company I ended up going with was terrifically, flexible, incredibly professional, and just downright nice to work with. I would use Uship again.

Date of experience: February 19, 2024
Arizona
1 review
0 helpful votes
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Shipped sofas
February 21, 2024

Pleased with process and the sofas were picked up on schedule and delivered as promised. Brandy communicated details and was excellent to work with. Price was fair.

Date of experience: February 19, 2024
Texas
1 review
0 helpful votes
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Performance
February 19, 2024

I truly appreciate this service. Communication is excellent throughout. The competitive bids are real time free market… Have used Uship 5 times or so - always honest and proficient operation… That being the case - It saves me lots of angst and the job gets done much to my liking.

Date of experience: February 18, 2024
California
1 review
0 helpful votes
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Through Uship we found Michael Story who professionally and collaboratively delivered a family heirloom to its new home. Michael worked with us to find solutions for a remote pick up and quickly delivered a rare and valuable antique to our home. I highly recommend and would partner with him again. Plus he's just one helluva nice guy.

Date of experience: February 18, 2024
New Hampshire
2 reviews
0 helpful votes
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Lots of bids - good communication from carrier
September 12, 2024

The site is easy to use and presented a lot of bids from carriers. The bid amounts were all over the map so I selected one in the middle with good ratings. The carrier was a rough and tumble guy and heavy smoker (the 3 motorcycles transported in his van still smell like smoke), but he was a good communicator and did what he said he would. There was no damage of any kind. I all worked out.

Date of experience: February 17, 2024
Florida
1 review
0 helpful votes
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Great experience with Drew & Jacob from uShip! From the start, the team was professional, communicative, and on time. The process was transparent and organized. I highly recommend this service and it was an easy decision over the two national shippers based on cost, simple process and exceptional customer service.

Date of experience: February 16, 2024
Texas
1 review
0 helpful votes
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I accepted a quote on the uShip site to transport our primary family vehicle. (Quote was from Montway)
The vehicle was picked up but 4 days passed and I hadn't received a status or information about the delivery (Zero communications).
After three inquiries with the broker and the actual carrier I discovered that the truck that picked my vehicle had a major breakdown the same day my vehicle was picked up and my vehicle (And other vehicles) just sat in some unknown location for up to 4 days without notifying the owners. It's clear by this experience that uShip does not evaluate, track or manage the companies / brokers that post quotes on their site. Further, it is clear that Montway does not track or manage the carriers that actually transport the vehicles on their behalf. At the time of this review I still have not received a written commitment on when the vehicle will be delivered. It's clear that the entire uShip business model is unmanaged and flawed, and they have no interest in the quality of service that is provided - none. Let the buyer beware.

Date of experience: February 16, 2024
Brittney H. — uShip Rep
over a year ago

Hi David,

We're sorry to hear about your experience and understand your frustrations. As a neutral third party, uShip gives shippers the ability to connect with independent carriers, vet/assess them, and choose their own carrier by comparing multiple sources of information, such as customer reviews, feedback scores, carrier profiles, and photos.

If you haven't already contacted uShip support, please do so by calling (800) 698-7447 or emailing [email protected].

Being made aware of situations like yours is essential to maintaining and improving the safety of the uShip marketplace. Thank you again for bringing this to our attention.

Nebraska
1 review
0 helpful votes
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Backhoe move
February 18, 2024

Shipper picked up and delivered earlier than quoted absolutely perfect delivery highly recommended will definitely use again 5star

Date of experience: February 16, 2024
Brittney H. — uShip Rep
over a year ago

Hi Gene,

Thank you for your positive feedback! We're glad to hear that the backhoe was delivered earlier than expected and that you were satisfied with our service. We appreciate your business and we look forward to serving you again in the future.

Illinois
1 review
0 helpful votes
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Great Job
February 17, 2024

I had a fairly tricky shipment for a pickup truck from Texas to Ohio. Uship got competitive quotes and made the process very easy.

Date of experience: February 16, 2024
Florida
2 reviews
0 helpful votes
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Went well
February 16, 2024

Everything went well. Grandfather clock was picked and delivered within time frame given. It was wrapped with care.

Date of experience: February 15, 2024

From the business

Business History

  • 512-265-6161
  • Austin, Texas, United States
  • Founded in 2003