uShip

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3.2
Reviews 345

Nevada
1 review
0 helpful votes
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Excellent service
February 16, 2024

Highly recommend. We will continue to use their service for all of our shipments. Very dependable and excellent communication.

Date of experience: February 15, 2024
France
1 review
0 helpful votes
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Motocycle delivery
February 16, 2024

Really good experience, the delivery was on time and the person in charge of my motorcycle was very helpful. I recommend.

Date of experience: February 15, 2024
Arizona
1 review
2 helpful votes
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I choose a defend price for LTL through Central Transport. And for the third consecutive time through different providers I was charged additional fees a week later. I review my invoice with no explanation of the $105 upcharge. I call customer service and they take way too long to find out that Central said the driver was onsite over their 15 minute window for unloading (a joke but doesn't apply to me).
The driver said he was onsite for 40 minutes. Well I have cameras for this very purpose.
I was told to issue a refusal of the charges and sent a screen grab of the trucker arriving and leaving. 6 minutes from door to door.
The next day I am informed that Central through my claim out and I was going to be charged.
I was pissed and said I would not pay. So they said to send the video of the entire drop off. Two days later no word back from uship and my window has now closed to debate the charge.
This is clearly a bait and switch tactic. I hope they like chargebacks, because one is coming!

Date of experience: February 15, 2024
Brittney H. — uShip Rep
over a year ago

Hi Scott,

Thank you for your feedback. I understand you are frustrated with your experience on uShip.

The only time it’s acceptable for a service provider to raise the price post-match is when there are additional shipment details that come up after the bid is accepted. When this happens, the service provider may need to adjust the bid price accordingly.

In situations like this, the best way uShip Member Support can assist is by opening communication with both parties so they can discuss a potential resolution. Please contact uShip Member Support at 1-800-698-7447 so we can assist you.

We look forward to hearing from you.

-uShip Member Support

Indiana
1 review
0 helpful votes
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Great Concept for Shipping
February 15, 2024

I have used Uship several times. I like that shippers can bid, and I can review their feedback and communicate with them prior to selecting the one I want to use. I've had nothing but stellar experiences and highly recommend! The prices are pretty reasonable and I get the item much quicker. I have moved furniture, heavy mirrors, office files, all through U Ship.

Date of experience: February 15, 2024
Virginia
1 review
0 helpful votes
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I had a wonderful experience with Uship
February 15, 2024

I shipped a very large picture with a glass frame from potomac, Maryland to southern FL. The people who came to my house were very professional and very nice. My son reported the same thing when the picture arrived as promised to his house. I would definitely use them again!

Date of experience: February 15, 2024
Tennessee
1 review
0 helpful votes
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So easy!
February 15, 2024

Very easy to use! I received 5 quotes within the first hour and was able to get my item scheduled for shipment quickly and cost-effectively. I was able to compare reviews for the different companies that made an offer and make an informed decision as to which one would be the best fit for our needs.

Date of experience: February 15, 2024
Virginia
1 review
0 helpful votes
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Excellent service!
February 15, 2024

Very happy with the whole experience from start to finish. UShip put me in touch with dozens of professional movers at very good prices, the hardest part was deciding which one to use.

Date of experience: February 14, 2024
Michigan
1 review
0 helpful votes
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First time
February 15, 2024

I'm very thankful for u-ship. It was my first time and it was easy and a success! I would use it agai.

Date of experience: February 14, 2024
Michigan
1 review
0 helpful votes
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Their insurance is a fraud.
February 6, 2024

The item we shipped was damaged and even though we purchased insurance through them they will not cover the minimal cost of the repairs. We didn't try to file a claim for the $9000 it was insured for, just enough for the parts to repair at $500 (not even covering our labor) and they denied claim. Great for finding cheap carriers but would advise not to get scammed by their insurance.

Date of experience: February 6, 2024
Brittney H. — uShip Rep
over a year ago

Thank you for your message and for providing this feedback. We're sorry to hear about your experience and that you haven't reached a satisfactory resolution with your protection plan. Please reach out at [email protected] or 800-698-7447 if you have any questions or concerns we can address.

Pennsylvania
1 review
0 helpful votes
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Great experience!
February 5, 2024

This was my first time using uship, and despite my skepticism I had a wonderful experience all around. Highly recommend!

Date of experience: February 3, 2024
Oregon
1 review
0 helpful votes
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Helpful Service
February 1, 2024

Our small business had its first need for LTL and ended up on uShip after a bit of research. The transaction went off without a hitch and the quote was within just a couple of dollars of the final transaction. I was most impressed with the personalized customer service responses I got when I emailed several newbie questions. Hopefully we are in need of their services again. I'll definitely go the uShip route in the future.

Date of experience: February 1, 2024
Florida
1 review
0 helpful votes
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Had never heard of U-Ship until I was in a situation where I had to move a piece of new furniture from VA to FL -- and wanted it done fast, professionally and without paying a fortune. Posted on U-ship and within 3 hours, had several bids from a high of $575 to a low of $250. The lowest bidder said he could pick up my furniture next day and deliver the day after. I was like SOLD! Cost me $250 plus a $25 service fee and took out $50 dollars of UShip insurance. For $349, I got a piece of furniture picked up in VA on a Thursday afternoon and delivered the West Palm Beach area of FL by 11am next day. That's insane... I couldn't rent a round trip truck for that much... Delivery driver was so professional and friendly and my item was in an enclosed trailer. I'm totally sold on the UShip process and will absolutely use this process again! Can't afford NOT to. Lol. Try it.

Date of experience: February 1, 2024
Georgia
1 review
0 helpful votes
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Shipping
February 1, 2024

Ĝreat, quick, and very affordable.
Turnaround time was three days from one out of the way place to another.
Highly recomended!
Many thanks!

Date of experience: January 31, 2024
Azerbaijan
1 review
1 helpful vote
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Uship does not care about you or your shipment. Uship cares about charging exorbant fees to both the Shipper and Carrier. As well as providing ZERO conciquences for its carriers when they Dont Show up or Completly disappear after pickup. Highy recommend using another company.

Date of experience: January 31, 2024
Brittney H. — uShip Rep
over a year ago

Hi there,

I'm sorry you're frustrated with your uShip experience. When booking, there is a service charge paid directly to uShip. This is not a set fee, and is calculated based on the commodity you are shipping. The service charge is listed along with the official bid price and total amount due on both active bids and at checkout.

Though uShip is a neutral third party that gives consumers the ability to connect with carriers, we work hard to keep the uShip marketplace safe for all users. If you would like to discuss your experience, please contact our support team by email at [email protected] or by phone at 800-698-7447.

Thank you for your feedback.

Florida
1 review
0 helpful votes
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Exceptional Service
February 1, 2024

I was lucky enough to have a carrier accept my shipment request at an unbelievable rate, who not only met my required timeline, but had an exceptional sense of customer service to boot! Jason and Aaron were so personable, and as this was my first time I've ever shipped any belongings, they made me feel very comfortable that they were in their care. I was provided status updates prior to the pickup, as well as along the way, and upon arrival. By the time my items were delivered, I felt as though they were family, and will definitely be using their services again in the near future!

Date of experience: January 30, 2024
Massachusetts
1 review
0 helpful votes
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Excellent service
January 30, 2024

Stepan was verycommunicative, prompt and helpful. Arrived on time, took care with the packing and communicated well with recipient along the way.

Date of experience: January 29, 2024
California
1 review
0 helpful votes
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Great Shipping Experience
January 30, 2024

I have used UShip 3 times. My most recent experience was earlier this month when I purchased a bar from someone in Seattle and had it shipped to Orlando. As with my previous experiences, UShip was very easy to use and the shipper (Vintage Movers) communicated in a timely and responsive manner. They key to having a good UShip experience imo, is to manage your expectations and be a bit flexible. You aren't going to get daily communication from the driver. If they agreed to a specific delivery window, then they'll deliver within that window but you my not know exactly when until the day before. I haven't been disappointed and it's certainly less expensive than the big moving companies.

Date of experience: January 29, 2024
Massachusetts
1 review
0 helpful votes
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AJ Conley should be on your TV show!
January 24, 2024

AJ Conley is well spoken, Handsome, and has an athletic build. I am positive he would boost your TV ratings! He is humble, grateful.
He actually moved me in the snow with just tennis shoes and no socks! I was so lucky he picked up my job! Great guy!

Date of experience: January 23, 2024
North Carolina
1 review
0 helpful votes
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A++ shipping
January 22, 2024

Getting my truck shipped was a breeze with uship. I thought it was going to be a pain to find someone to pick it up but uship got it done.

Date of experience: January 22, 2024
Brittney H. — uShip Rep
over a year ago

Hi Clinton,

Thank you for the great review! We're glad to hear it was easy to ship your truck through uShip. We look forward to working with you again in the future.

Ohio
1 review
0 helpful votes
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Good Communication
January 22, 2024

Good Job, would use again. Picked up and delivered when stated. Highly recommend.
The unit was kept in good condition.

Date of experience: January 22, 2024
Brittney H. — uShip Rep
over a year ago

Hi Benjamin,

Thank you for your review and for choosing uShip. We're delighted to have met your expectations, and we look forward to the opportunity to work with you again.

From the business

Business History

  • 512-265-6161
  • Austin, Texas, United States
  • Founded in 2003