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Everything went down the way it was told to me. Kevin was our driver transported my bike with no problems kept in touch all the way was delivered on time
UShip provided simple instructions to follow to connect with potential shippers. Once the load information was posted then quotes began rolling in. It was easy to communicate with shippers about the load details. Our shipper was very responsive. Cost was reasonable & it was delivered by a courteous driver & arrived at the time provided.
This was my first time using this service to get my car to Florida. Able to work with flexibility and adapt to situations.
From booking to pick up to delivery, it was a simple process. James, of Driggers, arrived exactly when he was scheduled and delivered our mattress within three days. All went smoothly with no glitches. We wouldn't hesitate to hire James again. His price was very fair and his service was exemplary. Loved using Uship and James.
Had a Moto Guzzi California shipped from Wisconsin to North Carolina. Everything went great. Highly recommended.
I posted my shipping need with requirements and pictures. The driver would not confirm a date & time only a weekend, wanted us to be home for his arrival though. He got the order confused and insisted we only had boxes, hen we had 1 desk also. He begrudgingly showed up at a time that worked for us. He started to go to a neighbor at 512 when our address is 521 and told my husband we were wrong. I asked for a blanket wrap on the desk, he said it wasn't needed. There was confusion about the delivery time, so it did keep us in suspense. The shipment arrived, no damage, payment was released. I have used U-Ship several times with good results, but will not use this driver again.
Hi Barbara,
Thank you for your feedback. I'm sorry that you had a negative experience with the carrier you matched with. If you've not left feedback for the carrier on their uShip profile, please do so at your earliest convenience. Your "Delivered Shipment" email notification has a "leave feedback" button within it as well as your listing page.
Though uShip is a neutral third party that gives consumers the ability to connect to carriers, we work hard to keep the uShip marketplace safe for all users. Being made aware of situations like yours is essential to maintaining and improving the safety of the uShip marketplace.
If you need further assistance, please call us at (800) 698-7447 or email [email protected].
Thank you again for bringing this to our attention.
Steve always seemed eager to please and responded to messages promptly.
I have very wide window for my delivery.
Great first timer adventure! I never owned anything that needed to be towed more that motorcycle, so owning a 37ft 10inch 5th wheel RV for the first time I used you guys! As Rookie it was easy, my shipper was rated highly and he lived up to his ratings...Great way to do things! Kudos!
Very easy to get a quote from many shippers. Inexpensive fee charged by uShip. I received a lot of fair quotes from various shippers so it is also very much a high profile 'go to' tool for shippers wanting to work directly with customers.
I needed to ship a motorcycle from Reno to Tucson. I used uShip and another website to try to find shippers. I have to say, I got fewer quotes on uShip, but they were all serious quotes from apparently high-quality shippers. I wanted closed transport, but on the other site, I was overwhelmed by low-ball quotes for open transport. And many of them used identical language, leading me to believe they were bots, not real shippers. So if I had to do it again, I'd forget about the other site and just use uShip.
Ultimately, I found an excellent shipper on uShip and booked the deal. The site was easy to use, seamless on payment, etc. So I was very satisfied. The shipper did a fantastic job as well. As I mentioned, all of the shippers on uShip appeared to be serious shippers, and I certainly wasn't disappointed by the one I selected.
Loved the service. I was able to pick the best carrier that worked for me for a great price. Thanks!
Overall, the experience was outstanding, and I would like to take this opportunity to express my appreciation for a fast and efficient process. Sam was great to work with. Good Job!
Order ID: UP*******
I was very impressed with the entire experience. They first, make it easy for you to place your ad/shipment needs on their website. You just simply complete the standard form they have online. From there, the long list of established and credible shippers are notified of your needs. You will automatically start receiving quotes from those that can provide service. It is similar to an auction, but in reverse. As you receive their quotes, the price normally lowers as each transporter lowers their quote to gain your business.
In our experience, the price started at $3600, however by the end of the five day bidding process, we accepted the lowest bid at a price of $2495.
The transporter was very professional. He would contact me at the end of each day and let me know his progress. There is nothing more that I could ask for!
I certainly will be posting on UShip the next time I have a need of a transporter!most of two
Uship has been great for my small business. I sell "preloved" luxury furniture and Uship has made it easier for me to ship all over the Country and allowing me to expand my business!
This was our first time using UShip and Mardy and Kaylee of Easy Trans-port were the best. Highly professional - great communication through the process and deliver our items so fast! We will definitely use them again!
For my first shipment with Uship, I am very happy. After posting my needs, I was contacted by 2 shippers within an hour and another about an hour after that. I contracted with one of the first two, GBL or Golden Bear Logistics. The price was in-line with my expectations, and the timing was spot-on. Kyle was very communicative about his timing and expectations. My items - (two far-eastern statues withing about 200#) were well wrapped and arrived in the same condition they were when picked up.
I recommend UShip and GBL 100% and would surely use them again if needed.
Horrible service.
Both vehicles damaged
The insurance has no adjusters to look at the damage
Now it's my problem to obtain three quotes
I live in a rule area
What a massive waste of my time and effort
Hi David,
We're sorry to hear about your experience and understand your frustrations. Though uShip is a neutral third party that gives consumers the ability to connect with independent carriers, we do our best to assist when situations arise. It looks like you have already been in contact with our support team, but if you would like to discuss anything further or have any more questions, please call us at (800) 698-7447, so we can help with this unfortunate situation, or email our support team at [email protected].
Being made aware of situations like yours is essential to maintaining and improving the safety of the uShip marketplace. Thank you again for bringing this to our attention.
Shipped a motorcycle form Dallas to DC, bought a protection plan with uShip. After making a claim with uShip, they have yet to uphold their liability protection a month after. Terrible service.
Hi A.R.,
We are sorry to hear about your experience. For uShip Protection Plan inquiries, please reach out to your designated case manager, whose contact details are available in the Protection Product Case email you should have received. They will be able to provide you with the most relevant information regarding your case and the protection plan.
We value your feedback and appreciate your business. If there is anything further we can do to assist you, please contact [email protected] or (800) 698-7447.
Joshua Garcia arrived as advertised and spent almost two hours coaxing the steer into the trailer. BZ
Great shipper. On time and reasonable pricing. Treated my stuff with care and was friendly and communicative.
Hi Rodger,
Thank you for sharing your positive experience! We are glad to hear that our platform provided you with clear instructions and an easy way to connect with potential transporters. We always strive to provide a safe and efficient shipping experience for our customers, and we are happy to hear that your shipment arrived on time and that you had a courteous driver. Thank you for choosing uShip for your shipping needs.