Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.
We monitor reviews for authenticity
I have been a freelancer via Upwork for more than 5 years. It helped me to gain much experience and long term clients
Upwork is the place where I put myself in a big competition with the toughest freelancer of the world who are absolutely skillful and professional. It helps me to showcase my skill to various clients across the world. Thanks to Upwork for arranging this platform for freelancer like us.
I enjoyed working on Upwork. It is a great place. If feels secure working in Upwork. You can be hired by clients where you don't have worry about payment, security.
I have been working for 9yrs here. It is a great platform for all freelancers and those who want to start a freelancing career.
I have used this online platform for several years now. Overall, it's great! It frees up my time as I can easily find work and have found some long-term clients too. I don't have to chase down my payments as they are guaranteed and that saves a lot of time and hassle too. My only complaint is the huge fees they charge. Of course, I just pass this on to my clients, and that's sad. Other than that it's a secure and safe place to find consistent work.
Number one app for freelancing all over the world with quality support and good rules and terms and services
Please don't use upwork. I have spent over USD40k there and closing my account today because of frequent scams.
Upwork protect scammers by providing no functional recourse for clients when they are scammed.
Upwork enable scammers by hiding their negative reviews so that they can continue the conjob.
This is the best site for freelancers. All the projects in it are quality projects. I love it so much. I highly recommend it to all.
Upwork is a great and safe place for freelancer work with tons of opportunities, potential and challenges of different kinds and sizes. You just be patient and look wisely to find them. They also have a great customer service, nice community and resources to support your success. The website and mobile app are easy to use and makes me in most of the time able to bid for new opportunities while in bed or relaxing on my couch!
Upwork is a very good platform for the freelancers. They ensure and protected the payments of freelancers. Happy to work with upwork.
It's a platform where you can earn more, learn more and have variety of different people to work with. Their website is easy to learn and you can easily get clients to work on them.
Really a great platform for everyone.
Thank you Upwork!
Upwork is one of the best Freelancer.com website and can get good business from there, I love to work with this and yes i would recommend to the CEO and Managing Director that Kindly please take look about the fake project issue, and also there are some improvement is important about the the project fee which is 20% you can less that fee like less then 300 USD 30% and more then 500 USD for 15% and then 750 USD 10% like that.
And also without verified project cant post project.
Small suggestion for you!
Upwork is a great platform where you can provide yourself with work. Good thoughtful services provide great opportunities. I also like tech support. They are always on top.
I love to work on Upwork and it changed my life. I feel proud to be an Upwork freelancer. Thanks to Upwork
As a full-time freelancing Voice Talent, Upwork is one of my favorite platforms for offering my services through! Your success on the platform depends on the level of commitment of the seller. Any issues I've had with projects or technical questions were handled promptly and I was treated like a person, not a worker-drone like I'm made to feel on other platforms. Upwork gives a lot of freedom to the buyers and sellers to run their business and work with the people that best suits their preferences without overly worrying about stats and traffic. As long as you are offering quality work, deliver on time, have a great consistent work ethic and pair those qualities with good customer service, Upwork is a great place for you too!
I strongly recommend using Upwork.
The platform is great if you find your niche.
You can try it and quit your normal job if it works well for you :)
Upwork is really a great freelancing site for those who prefer learning and earning!
But that 20% from freelancers earnings is also excessive from my perspective!
It's a great tool for freelancers and agencies. Will recommend to all budding freelancers. One thing that needs to be corrected very soon is their high fees on each job, plus connect cost and plus membership upgrade cost.
Great platform - provides protection & security. Although there are many freelansers, do your best and success will follow.
Answer: They are horrible. Every freelancer I've gotten from Upwork has cost me more to fix the small job they have done. There's absolutely no customer service! I would stay away
Answer: This is not the place to inquire.
Answer: No, just 20% of your job when we talk about fixed price, and same for hourly but after some week it's been 10%
Answer: Go to Settings › Contact Info › Click the Close my account link. If you meet the requirements, click the button to confirm that you want to close your account.
Answer: I am a customer and have had a really horrible experience. Upwork claims a 100% guarantee before you pay anything. That is not true. The process is actually quite horrible. You put money in escrow. You only get your money back after a bad contract if the freelancer agrees to release the money. If the freelancer refuses, you get a bargain offer to still pay them something but still you are paying for a bad job you can't use. Then, if you refuse to bargain over a bad job, you are told that it will cost you an additional $389 to arbitrate with a 3rd party affiliate that the customer (me), the freelancer (scammer) and Upwork (ripoff enabler) has to pay. I took it all the way to arbitration with the end result being that Upwork decided that I was just too uninformed to know their policy and that they would give me a one time only refund of my original amount. What they didn't tell me what that they just gave me a "credit" of my original amount and that was the end. So I am still out the original amount and can't get my money back. This sight is a ripoff. Plain and simple.
Answer: Because of their policy changes which are geared towards the client rather than the freelancer. They have dug their own grave with their policy changes of late.
Answer: Go to Get Paid on PC or Mobile, you will see 3 dots in front of your payment method, tap to select edit/remove to change them. Go to Billing Method on PC under Billing Section and tap three dots to change (edit/remove). Thanks
Answer: Be part and see, dont look at the sold mine reviews people, upwork can bush you to reach.
Answer: I agree with Sam. This place is a scam. They have bad reviews everywhere. Katrina is probably working for them!
Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!

