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Upwork

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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India
1 review
0 helpful votes
Follow Jamsad P.
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I have been a freelancer via Upwork for more than 5 years. It helped me to gain much experience and long term clients

Date of experience: July 12, 2020
Nepal
1 review
0 helpful votes
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Upwork is the place where I put myself in a big competition with the toughest freelancer of the world who are absolutely skillful and professional. It helps me to showcase my skill to various clients across the world. Thanks to Upwork for arranging this platform for freelancer like us.

Date of experience: July 12, 2020
Bangladesh
1 review
0 helpful votes
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I enjoyed working on Upwork. It is a great place. If feels secure working in Upwork. You can be hired by clients where you don't have worry about payment, security.

Date of experience: July 12, 2020
Philippines
1 review
0 helpful votes
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I have been working for 9yrs here. It is a great platform for all freelancers and those who want to start a freelancing career.

Date of experience: July 12, 2020
Oklahoma
1 review
0 helpful votes
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I have used this online platform for several years now. Overall, it's great! It frees up my time as I can easily find work and have found some long-term clients too. I don't have to chase down my payments as they are guaranteed and that saves a lot of time and hassle too. My only complaint is the huge fees they charge. Of course, I just pass this on to my clients, and that's sad. Other than that it's a secure and safe place to find consistent work.

Date of experience: July 10, 2020
Pakistan
1 review
0 helpful votes
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Great Application
July 11, 2020

Number one app for freelancing all over the world with quality support and good rules and terms and services

Date of experience: July 10, 2020
Philippines
1 review
0 helpful votes
Follow Claresa G.
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I love working in Upwork because there are lots of great opportunities in there. I highly recommend this site to other freelancers.

Date of experience: July 9, 2020
South Africa
1 review
1 helpful vote
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Please don't use upwork. I have spent over USD40k there and closing my account today because of frequent scams.
Upwork protect scammers by providing no functional recourse for clients when they are scammed.
Upwork enable scammers by hiding their negative reviews so that they can continue the conjob.

Date of experience: July 9, 2020
India
3 reviews
1 helpful vote
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This is the best site for freelancers. All the projects in it are quality projects. I love it so much. I highly recommend it to all.

Date of experience: July 9, 2020
Egypt
1 review
13 helpful votes
Follow Mohamed S.
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Upwork is a great and safe place for freelancer work with tons of opportunities, potential and challenges of different kinds and sizes. You just be patient and look wisely to find them. They also have a great customer service, nice community and resources to support your success. The website and mobile app are easy to use and makes me in most of the time able to bid for new opportunities while in bed or relaxing on my couch!

Date of experience: July 8, 2020
Bangladesh
1 review
0 helpful votes
Follow Hasan M.
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Upwork is a very good platform for the freelancers. They ensure and protected the payments of freelancers. Happy to work with upwork.

Date of experience: July 7, 2020
India
1 review
0 helpful votes
Follow Manoj M.
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It's a platform where you can earn more, learn more and have variety of different people to work with. Their website is easy to learn and you can easily get clients to work on them.

Really a great platform for everyone.

Thank you Upwork!

Date of experience: July 7, 2020
India
1 review
0 helpful votes
Follow Chandrabir R.
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Upwork is one of the best Freelancer.com website and can get good business from there, I love to work with this and yes i would recommend to the CEO and Managing Director that Kindly please take look about the fake project issue, and also there are some improvement is important about the the project fee which is 20% you can less that fee like less then 300 USD 30% and more then 500 USD for 15% and then 750 USD 10% like that.
And also without verified project cant post project.
Small suggestion for you!

Date of experience: July 7, 2020
Ukraine
1 review
0 helpful votes
Follow Dmitriy R.
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Upwork is a great platform where you can provide yourself with work. Good thoughtful services provide great opportunities. I also like tech support. They are always on top.

Date of experience: July 7, 2020
Bangladesh
1 review
0 helpful votes
Follow nazifa t.
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Upwork is the best
July 9, 2020

I love to work on Upwork and it changed my life. I feel proud to be an Upwork freelancer. Thanks to Upwork

Date of experience: July 7, 2020
Indiana
1 review
0 helpful votes
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As a full-time freelancing Voice Talent, Upwork is one of my favorite platforms for offering my services through! Your success on the platform depends on the level of commitment of the seller. Any issues I've had with projects or technical questions were handled promptly and I was treated like a person, not a worker-drone like I'm made to feel on other platforms. Upwork gives a lot of freedom to the buyers and sellers to run their business and work with the people that best suits their preferences without overly worrying about stats and traffic. As long as you are offering quality work, deliver on time, have a great consistent work ethic and pair those qualities with good customer service, Upwork is a great place for you too!

Date of experience: July 6, 2020
Ukraine
1 review
0 helpful votes
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I strongly recommend using Upwork.
The platform is great if you find your niche.
You can try it and quit your normal job if it works well for you :)

Date of experience: July 6, 2020
Bangladesh
1 review
1 helpful vote
Follow Fahimul I.
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Upwork is really a great freelancing site for those who prefer learning and earning!
But that 20% from freelancers earnings is also excessive from my perspective!

Date of experience: July 6, 2020
India
1 review
0 helpful votes
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It's a great tool for freelancers and agencies. Will recommend to all budding freelancers. One thing that needs to be corrected very soon is their high fees on each job, plus connect cost and plus membership upgrade cost.

Date of experience: July 5, 2020
Serbia
1 review
0 helpful votes
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Great experience
July 5, 2020

Great platform - provides protection & security. Although there are many freelansers, do your best and success will follow.

Date of experience: July 5, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States