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UpworkReviews 2,128

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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India
1 review
0 helpful votes
Follow zakir h.
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The best and easiest Upwork is an excellent platform to work on i ever saw. They are great at helping new freelancers. Who they like to start their own career online

Date of experience: July 17, 2020
Greece
1 review
0 helpful votes
Follow Kostas C.
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My life changed once I joined Upwork. I quitted my 9-5 job and started working as a freelancer 100%.
I enjoy it. Now that I am in the "Top Rated" team, everything is easier!

Date of experience: July 16, 2020
Sweden
1 review
0 helpful votes
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Great Opportunity
July 17, 2020

Upwork is a great opportunity for Freelancers in all sectors and good opportunity for companies to hire talent from overall the world.

Date of experience: July 16, 2020
Philippines
1 review
0 helpful votes
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Its like hotcake
July 17, 2020

Its like a HOTCAKE! New jobs open every minute.and hirings are done every minute. Its like a hotcake. The support system is good. They protect who stands for what is right. There is protection in both the freelancers and the clients as well. This is the best site

Date of experience: July 16, 2020
Jordan
2 reviews
5 helpful votes
Follow Amer A.
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It has been a great journey so far, I'm looking to expand with Upwork. They have the best clients base. The quality of the platform has never been easier.

Profile. https://www.upwork.com/freelancers/~010acecd7ae8b1d124

Date of experience: July 15, 2020
Bangladesh
1 review
0 helpful votes
Follow Abdul H.
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Upwork is the best freelancing marketplace that also change every freelancer life and skill. Expert freelnacer also make better life work in upwork. Thanks

Date of experience: July 15, 2020
Pakistan
1 review
0 helpful votes
Follow Shahbaz H.
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Feeling successful to be apart of upwork family!
Thanks for everything Upwork team!
All credit goes to my colleagues.

Date of experience: July 15, 2020
Pakistan
1 review
0 helpful votes
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Own Experience
July 15, 2020

I found this platform and it's really change my life, It's really a wonderful freelancing site, solution of any problem always there. Thanks a lot.

Date of experience: July 15, 2020
Pakistan
1 review
0 helpful votes
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Upwork is a platform for freelancers to sell their services. I love the way Upwork connects sellers & buyers. Highly recommended.

Date of experience: July 15, 2020
Egypt
1 review
0 helpful votes
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This is the best freelancing website I've worked with, for 7 years now, and they never failed to solve any problems I faced and everything is in order.

Date of experience: July 14, 2020
Pakistan
1 review
0 helpful votes
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It's an amazing work and network platform. In my opinion, the strong points of Upwork, are the effectiveness of results, you really get jobs, you really get paid, it's very easy to get in touch with clients. And it has a very interesting jobs post, well paid. Every day Upwork is getting better and better!

Date of experience: July 14, 2020
Pakistan
1 review
0 helpful votes
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It's a best freelance site for earning and its user friendly provide alot of opportunities to move forward in life

Date of experience: July 14, 2020
Philippines
1 review
0 helpful votes
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A blessing
July 14, 2020

Upwork has provided me and millions of people around the world the means to work and earn at the safety of our homes - truly a blessing in the middle of this pandemic or crisis.

Date of experience: July 14, 2020
Colombia
1 review
0 helpful votes
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Excellent
July 14, 2020

Is the most great idea in the world! I love the experience, love the page, love the función and more

Date of experience: July 13, 2020
New York
1 review
0 helpful votes
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Upwork is fine. It solves some problems for freelancers, but not all. You have decent payment protection, but you still need to understand how to navigate your own industry. It has a great built-in testimonial system that rewards successful contracts, but you're ultimately still at the mercy of your clients. Messaging and file sharing is in place, but with limited features. You can meet clients but can't take them off platform for 2 years. It's not perfect, it's not bad. It's fine.

Major problem: I suspect that there is an implicit regional bias at play that fails to properly navigate the realities of a global economy, which results in tons of freelancers getting paid poorly, and mid-high earners thriving on regional/racial bias.

Another problem: there are lots of predatory clients on the platform seeking to exploit anyone and everyone with crafty language and false faces. You learn to take care of yourself quite quickly on Upwork.

Lastly, Upwork is very clearly foremost a business. This is not a problem, but it is something to be aware of. Upwork functions in a way that best suits their bottom line. They are not FOR clients. They are not FOR freelancers. They are FOR profits. As long as you understand this and don't expect anything otherwise, you can approach the system from a business-oriented perspective. Is the cost of Connects worth the potential profit? Will a premium account result in a net gain for my bottom line? In this regard, I have no problems with the way Upwork operates. It's a tool, and you can use it - or not.

Date of experience: July 13, 2020
Malaysia
1 review
0 helpful votes
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Excellent!
July 14, 2020

Great place for you as a freelancer to search or get a job and work from home! I would recommend people this website. Thanks Upwork!

Date of experience: July 13, 2020
Bangladesh
1 review
0 helpful votes
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Thank you, Upwork made this platform. I hope Upwork will best for jobs near the future.
I want to also part of success.

Date of experience: July 13, 2020
Ukraine
1 review
0 helpful votes
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Over 5 years on UpWork I worked with many clients, and some of them became long-term ones. I had a great and fruitful experience using UpWork to look for projects worldwide.

Date of experience: July 13, 2020
Philippines
1 review
0 helpful votes
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Great place to work
July 13, 2020

I had this account on 2013 and I had some clients at that time. I have to leave to join BPO industry. This time I'm planning for a full time hombased set up and I came back to this platform as it is the best since then. Upwork, please give me time to digest everything before getting a client, it's been a while and there's a lot of changes (^_^)

Date of experience: July 12, 2020
France
1 review
0 helpful votes
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I had a great experience as a freelancer and I highly recommend! If you are a 5 stars worker I think you will succeed on the platform and won't have a lot of issues getting projects.

Date of experience: July 12, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States