I never thought I'd say this after years of loyalty — but Upwork has completely lost its integrity.

After years of hard work, 5-star reviews, verified clients, and constant dedication, my account was suspended overnight — with no proper explanation, no warning, and no human support.

What's worse is the cold, robotic responses I received. The same copy-paste replies again and again, no one even bothered to check my record or respond with basic respect. It's absolutely shameful how Upwork treats the very freelancers who built this platform.

People pour their time, skills, and careers into this site, trusting it as a fair platform — but it turns out freelancers are treated as disposable.

If you're a freelancer relying on Upwork, be careful. You could wake up one day to find your account gone — your income, reputation, and years of effort vanished without reason or accountability.

This isn't just unfair — it's unethical.

Upwork should be held responsible for how it's destroying careers in silence while pretending to "support freelancers."

Enough is enough. Freelancers deserve transparency, real communication, and respect — not automated replies and sudden bans.

#Upwork #FreelancersDeserveBetter #UnfairSuspension #UpworkScam #FreelancerRights #StopUnfairBans

Safe place for online work. Safe place for online work. Safe place for online work. Safe place for online work.

Im so thankfull fo UPWORK, cause it help me so much. Im lucky UPWORK give me a lot of chances work. I love UPWORK.

Highly recommend!

The Bbest platform for remote work its UpWok. I am working full time and happy!

Upwork is best freelancer platform, user frendly UI, good jobs and protects of freelansers..

I can't believe it. I opened an Upwork account as one of my clients uses this site. 24 hours later, after being fully identified and verified, they deactivated my account without an explanation. I'm supposed to have violated their policies which is amusing as I have not been on the site long enough to do that.
I've asked for an explanation but won't be holding my breath._____________________________________________________________

Upwork has since contacted me directly. They claim their decision was related to a previous account and this one was only deactivated because they had too many freelancers who could do the same type of work. Whatever.
They still won't tell me which "serous violation" I am guilty of and hide behind their privacy policy. Just to let them know, the only reason I signed up with them in the first place is at the request of exiting clients. I won't be bothering anymore. If they can't be honest with a simple answer related to an account deactivation, they can use the same method to be dishonest in other ways as well.

Actually i don't like share my issue to others, but this exception since it can ruin someone life and i hope i can protect other clients from Upwrok.

I used Upwork and lost $1150 + arbitrary cost $300 so total i lost by abuse and fraud of Upwork is $1450 and waste 3 months time.
It started when I post a job with detail description by Fixed Price
You can see the job desc on this link https://fileholic.com/share/Upwork-job-desc.png

As you see it show $1000 at the beginning but after Frelancer ask more, we agreed on $1150, with bold point it need work on Framework React/Angular for frontend.

Upwork has a great support during the progress and i don't have any bad impression about them.
Upwork also recommend a Freelancer to me (he is High Rate Freelancer with Good Reputation) and after Freelancer agreed, he start work on it and i already paid to Upwork $1150.

2 weeks later, He show me the sample via link to see the admin page and front page style, but he not work on it via Framework for frontend like we agreed before, so i ask he to not waste time anymore and do like we agreed with framework Frontend via React.

After 3 months later, he promised that he will deliver the same design frontend and admin like file that i already send to him 2 months before, but after i wait 2 months he show link the same page and same admin page like when he show on the first time without React.

So i felt i just fraud by this Freelancer, he not do any progress since 2 months ago, he just smart to explain but no work at all, also the fact that he never send any files to me that make me decide to stop waste my time with this Freelancer and plan to try find other freelancer that far better rather this one.

So i ask to Upwork how can i end of this with this Freelancer, and i already explain my issue to Upwork, and they said "according to TOS etc" i must click cancel from job page, and it can't done without confirm from Freelancer side, i really surprise with this funny rule, if Freelancer already send the files or do the work close with the requirement that will make more sense that Freelancer has rights to confirm my dispute, but this one, he never send me any files and never do the work closely with my requirements.

So Upwork not give me any choice to waiting confirmation from Freelancer, and like i thought 100% is correct that freelancer refuse to it and demand payment 50% from agreement, and it shocked me that this Freelancer use his chance to against my dispute and demand payment for nothing.

I reject it and explain i offer this job as Fixed Price mean i only able to pay that i want based on my description.
Do you want pay something that you already describe but you get nothing or see the item is not closely with you want?
So i ask Upwork as middle man / protection as side who held my money from fraud Freelancer like him, and again i shocked that Upwork state they not able to as middle man and there is other party that able to make decision on each issue on Upwork platform, and that party is not even you aware, that party is Arbitrary.

When you have issue with bad Freelancer and want to help to solve your issue, you must pay $300 more for fee Arbitrary, again, i felt Upwork abuse and fraud me since they only want my money but dont want take any responsibility if there is bad Freelancer or bad Client on they Platform.

So I pay Arbitrary and finally Arbitrary decide to pay Freelancer 100%, shocked by this Arbitrary decison, and i want to ask to Arbitrary what is the reason i must pay 100% to Freelancer and they have rule to not have to explain everything to anyone.

So here i am, Fraud and Abuse on the first time with famous platform Freelancer like Upwork, before this i never get this experience with other Freelancer marketplace because other is responsible and they will do action directly for Bad Freelancer and Bad Client so as long you stay good and clear, you will be safe, but not on Upwork.

I want make a point or advice from my experienced and you must knew this before you use Upwork:

1) Upwork not responsible with your money as client, from any issue you experience from job or from any Freelancer.
They only want your money, once you pay to Upwork, you no longer has rights and Upwork doesn't care if you get fraud by Freelancer.

2) Upwork will not give you any support/help and he will throw your issue to other party that completely outside of between you and Upwork, and remember, Arbitrary fee is $300 upfront.
This Arbitrary also doesn't care with your money and you must explain all things from beginning to them, and they can make any decision they like, and they don't have responsibility with their decisions (It's like dreaming job when you can do anything and you don't need do responsible with your action).

3) Upwork Community and Support is not a support, it build from them to build image they have great platform and support (which they are not), you will not get any help or proper support like on other Platform Freelancer Marketplace.

4) Rather you risk your precious money to Upwork, you better use on other Platform that want to take responsibility as middle man between Client and Freelancer and will not lap their hands to other party plus you not need to pay more for other party like Upwork.

While this is the rights of Upwork to lap their hands from any issue inside their platform, we as client especially need careful with their TOS, better you use other like F*verr or other like Freelancer.com

This Upwork or former is Elance (probably one of the reason they change brand is to avoid bad testimonial and try to rebrand new to give customers better company but, they really worse)

No files, no work you get and you lost $1450, that happen on Upwork for real.
After Freelancer win, he contact me by skype for laugh and mock me and it just give my day more worse.

Be Careful Guys.

Last One:
For Proof that i'm not boast, here is the more proof that you might interest to check
https://fileholic.com/share/Decision-Arbitrary.png (this the proof Arbitrary that win the Freelancer)
https://fileholic.com/share/Upwork-denied-responsible.png (this the One of the proof Upwork don't want responsible with your case even it happen on their platform)

Probably after this some Upwork team will try to defend their rights by TOS and blame that Arbitrary decision is final decision that everyone should accept, even the fact freelancer do fraud is the winner.
Also If you a Freelancer you can get free money like this Freelancer by abuse TOS Upwork, like you just need show link to your client that which seems to show you are already working, no need send any files, you can also can use any link you found from google, and make your client upset, and once your client dispute, challenge him, and prepare win on Arbitrary level for free money (some good Freelancer will not do this, but this method will use by bad freelancer person, and on the end, Client must pay that when they got trap)

I hope i already give you a point and warn you before you got "trap" on Upwork.
Seriously, use other freelancer marketplace, there are a lot alternative out there.

IT IS REALY A GOOD WEBSIT FOR ALLL. IT GIVE US A OFFICE IN A TIME. WE CAN CONTUCT WITH BIER FREELY OLLTHOW THANX AT ALL...

I am a technical writer with 20 years experience with some blue chip companies. When I wanted to pull away from the corporate world, I opened an account with Upwork, and began submitting proposals for gigs I was highly qualified to complete successfully.

For some reason, I never received a response from the companies that placed the RFQs. It turns out that Upwork has a filter that favors some freelancers, at the expense of others. The criteria is obscure, and seems totally illogical.

They did send a few recommendations to me, but they were jobs outside my area of expertise. I mean way outside -- one was in Spanish.

The experience was a total waste of time. Stay away.

Charles Arnold
Happypathcommunications.com

Outstanding Experience!

Thank you