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Upwork

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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Pakistan
1 review
0 helpful votes
Follow Amir P.
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I will strongly suggest Upwork as this platform is brimming with opportunities and best of all, you can get the Long, Short term occupations effectively as it just relies upon the range of abilities you have. Incredible work environment.

Date of experience: August 12, 2020
Nigeria
1 review
0 helpful votes
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It has been very wonderful working on this platform. Starting from client communication to project safety, it can only get better. The interface is easy to use, navigate, and feedback are quick.

Date of experience: August 12, 2020
Pakistan
1 review
0 helpful votes
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B2B Lead Generation
August 13, 2020

I feel easy to work at Upwork. The upwork team is very sportive. I have several Mystery but Meanwhile I Learn and ask a question to upwork team I am fully satisfied

Date of experience: August 12, 2020
Mexico
2 reviews
2 helpful votes
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Last year we suffered a social media PR attack by *******@Upwork #contractor demanding we change their rating to 5 stars. We begged Upwork numerous times, please do not force us to leave a review,@upwork refuses. If you don't want forced liability, don't use #Upwork

Date of experience: August 12, 2020
Nigeria
1 review
0 helpful votes
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My Upwork Experience
August 13, 2020

My experience on Upwork has been amazing. I have met great clients on Upwork with the past three years and completed several projects successfully. The platform offers the best support and I recommend for freelancers who work remotely.

Date of experience: August 12, 2020
Azerbaijan
1 review
0 helpful votes
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Perfect Site
August 13, 2020

Thank you upwork. You are best site in the world for work. Thank you created this site. I am very happy thanks

Date of experience: August 12, 2020
Somalia
1 review
0 helpful votes
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Upwork has always been one of the best freelancing sites in the world. It is a rare and great place to be as a freelancer.

Date of experience: August 11, 2020
Nigeria
1 review
0 helpful votes
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Are you looking for a job? Long term, short term. Do you need to work for money, meet people, offer the little/major skill you have got? Try upwork! You would never be disappointed. See you soon.

Date of experience: August 11, 2020
Germany
1 review
0 helpful votes
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I have been on the platform for less than a month and it has saved me financially! Due to COVID-19 my business suffered but now it's been better than ever.

Date of experience: August 11, 2020
India
1 review
0 helpful votes
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Upwork has changed my life for better. Wonders happened when I joined upwork back in 2013 from Elance. Since then, I never looked back as a expert transcriptionist. I built a new home, I have good bank balance and I am planning to buy my second car. During the COVID crisis when the world is struggling, I am sitting at the comfort of my home and earning handsomely. Though its not the same as before, I am optimistic that things will change once the COVID ends. I am also now a Top Rated Plus freelancer. I accomplished a lot so far and it's all because of Upwork. I wish that Upwork continues to succeed for years to come.

Date of experience: August 11, 2020
India
1 review
0 helpful votes
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My time on UpWork freelancing as a Full Stack Developer/ Shopify Developer has been incredible. It's allowed me show my skills and exapand creative capacities in more waus than I thought possible. Recently, I want to make a continue work with upwork and spread a capabilities to my all clients, through my commitment to providing quality service and helping clients achieve their design dreams. Yeah, obiously there was some policy change but It was due to make more reliable platform.

Date of experience: August 9, 2020
Alabama
1 review
1 helpful vote
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Worked my way up from
$4/hr at age 19 to $80/hr now that I'm 23.

What I've noticed is that 90% of the clients can't affiord my rates. But that's fine.

What's not fine is the way Upwork is managed. You'll understand what I'm saying after you use Upwork for a year. There's a lot of idiots working at Upwork's corporate offices.

Date of experience: August 9, 2020
India
1 review
0 helpful votes
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Excellent platform to work with Upwork and find new clients with minimum effort, payment protection and Upwork team support is Awesome. I and my team is lucky, we are the part of Upwork, Thanks to the entire Upwork team who are always with us in any problem, issue!

Date of experience: August 8, 2020
Philippines
1 review
0 helpful votes
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Best of the best
August 9, 2020

I love working at Upwork, at first I almost give up but I did not stop believing, now I am earning real money for my family and to support myself... Upwork is the best of the best. Mabuhay!

Date of experience: August 8, 2020
India
1 review
0 helpful votes
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Overall, it is a good experience to work on Upwork. Finding 1st client is difficult but overall, the platform is neutral for both clients and developers.

Date of experience: August 7, 2020
Brazil
1 review
0 helpful votes
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The Best out there!
August 8, 2020

Awesome freelance workplace to be and meet great clients! I'm a freelancer video editor for 8 years now thanks to Upwork. I started my career on this platform and it's the best out there! I've tried others as well but Upwork Rules!

Date of experience: August 7, 2020
India
1 review
0 helpful votes
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The first few months were challenging on UpWork. If you stay focused to any one platform. You'll surely get amazing results and lots of quality clients. I remember a year where I had earned over 25K just working part time. UpWork is amazing.

Date of experience: August 7, 2020
California
2 reviews
0 helpful votes
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My Primary Platform!
August 8, 2020

Over the last few months Upwork has been my go-to platform to find work. Yes, Upwork is expensive, it is sometimes difficult to find quality jobs with trustworthy clients on the platform and there are always people outside of the US who will underbid me on projects.

But once you understand the system, once you build a clientele, once you learn to identify great clients before you submit proposals, and when you can show clients that your value is based on the quality of your work, not your cost, then Upwork is one of the best sites in the market to find good projects.

I have recommended Upwork to numerous other freelancers since the start of Covid, it is the one site where I can consistently find great projects and where clients are not requesting that I lower my rates. There are many things that Upwork can improve, but the fact that they deposit money in my bank account weekly and I can focus on work and not invoicing and collections keeps me coming back.

Date of experience: August 6, 2020
Nigeria
1 review
0 helpful votes
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There are dozens of job sites for freelancers, but in my experience, Upwork is THE BEST. Not only is it easy to use, but they do an amazing job protecting both freelancers and clients. As a freelance Writer and Editor, I only get clients through Upwork, meaning Upwork is my main source of income and because of how their site is set up, I have been able to make a decent living off of it. They set reasonable fees and even more reasonable policies which ensure all members (both freelancers and clients) are safe and treated fairly. When money is involved, you always have things to worry about, but Upwork helps to quell some of those concerns and gives you the best opportunity to showcase your skills and find meaningful collaborations. I always refer family and friends to Upwork because it simply is the best way to get paid for your talents.

Date of experience: August 6, 2020
VE
1 review
0 helpful votes
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Upwork is by far the best platform to work online. Very useful for freelancers to find jobs and get hired. Your payment is secure and your income is protected!

Date of experience: August 6, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States