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Upwork

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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Colombia
1 review
0 helpful votes
Follow Fernanda d.
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The platform is a great way to find clients and projects that need my skill as a professional.
The constant upgrades to the platform also keep us motivated to make better portfolios and find better jobs

Date of experience: August 5, 2020
MD
1 review
0 helpful votes
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Thanks to Upwork
August 5, 2020

I use Upwork to find most of my work and I love it. There's plenty of work. The rates are good and the fees are fair. I recommend Upwork for everyone looking for work above every other site.

Thanks Upwork.

Date of experience: August 5, 2020
Romania
1 review
0 helpful votes
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Upwork is the perfect place to find interesting projects, good jobs, and nice clients without having to get out of bed :) I always loved working from home and I was extremely happy to find this platform a few years ago. For me, it was a chance to work with(and for) people and businesses from all over the world, which is awesome. I got paid every time for the accomplished projects and I improved my portfolio with cool projects. There's still room for improvement(for instance, when choosing milestones over hourly rates), but I am confident those will come in time.

Date of experience: August 4, 2020
Indonesia
1 review
0 helpful votes
Follow Asadullah A.
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Upwork is the best online professionals platform where you can get anything done virtually. I work as a web developer and I have been able to work with the best clients throughout the world.

Date of experience: August 4, 2020
RU
1 review
0 helpful votes
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I get a lot of good experiences. With one year of experience, my skills have improved to a new level. There are many great clients and Upwork's service is always friendly.

Date of experience: August 4, 2020
Pakistan
1 review
0 helpful votes
Follow Fatima N.
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I found it a good plate form to work from home and do a secure business dealing. Clients are genuine and no scams. It's a good place to earn good for your skills.

Date of experience: August 3, 2020
India
1 review
0 helpful votes
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Good experience
August 4, 2020

I worked as freelancer, I did work on different websites, as a new freelancer on upwork, i get good experience with the client

Date of experience: August 2, 2020
Bangladesh
1 review
0 helpful votes
Follow Rakibul H.
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Best freelancing site
August 2, 2020

As a freelancer, I did work on different platforms. This site is different. Very professional platform for professional persons. As a new freelancer on upwork, I did 2 jobs and both clients were good, friendly, and professional.

I would be happy if I can work here for a long time.

Date of experience: August 2, 2020
Pakistan
1 review
0 helpful votes
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Wonderful Experience
August 2, 2020

I have been using upwork more than one year, and i have literally enjoying working on this platform. Upwork is a platform where good organization and companies i met.

Date of experience: August 1, 2020
Washington
1 review
4 helpful votes
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Upwork favors clients over the freelancers. I had worked over 80 hours and never got paid by Upwork. They closed my account and never explained why. I had to find out later that the client was scamming me used a fake credit card. Somehow Upwork closed my account because they believed we were in the scam together without ever reaching out to me to check before! I lost so much time and energy. If the client had a fake credit card, then it makes sense to suspend their account, but why would they suspend mine and cost me my livelihood? I'm the victim and now they've prevented me from continuing work being I just got screwed over?

I will never use Upwork again. I've maintained close relationships with my clients and taking them all outside of Upwork.

Date of experience: August 1, 2020
Canada
1 review
1 helpful vote
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Worst experience!
July 31, 2020

Worst experience I've had, couldn't go back to rate the performance of the freelancer, only had 14 days! Contract was for CDN $ they billed me in US$.

Date of experience: July 31, 2020
Bulgaria
1 review
0 helpful votes
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A great opportunity
August 1, 2020

Upwork is a great workplace platform where you can find a job. Upwork is a great opportunity for everyone. However, there are some businesses who try only to find a cheap workforce. The service of Upwork is very good and safe.

Date of experience: July 31, 2020
RU
1 review
0 helpful votes
Follow Alexey G.
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I glad to be as part of upwork.com. I will try to improve my self and the use this service like my favorite job.

Date of experience: July 31, 2020
Pakistan
1 review
0 helpful votes
Follow Muhammad S.
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I was struggling with getting clients for work and then I heard about upwork. I signed up and successfully got hired by some very amazing clients and started earning.

Date of experience: July 31, 2020
Oregon
1 review
0 helpful votes
Follow Nikki H.
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I have made great connections on Upwork! I have been able to get a full-time job after working with a client on Upwork and I have had mostly great luck with the clients I have worked with. As a brand-new freelancer, Upwork has provided me with a great client base to start working with.

Date of experience: July 31, 2020
Brazil
1 review
0 helpful votes
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I really like it
August 1, 2020

It took me about 1 month to get my first job on Upwork and one month after I already had 6 contracts, 3 of them are long-term. It's easy to find clients, the payment system is very efficient, I get paid every Wednesday and their desktop app to track our hours works pretty well. I really recommend it! The only thing I think it's bad about it is the 20% they take from freelancers at the beginning with each client. I think it's a greedy move and it shouldn't be more than 10%.

Date of experience: July 31, 2020
India
1 review
0 helpful votes
Follow Rahul J.
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Its a great platform for explore self into entire world. I am highly recommended, because its always check your Real time Activity, Strong Payment Term specially for Freelancer. 90% of client has satisfied of work whose giving his best on work and communication. This platform save my life and my family is so happy with this because i need work and client need satisfaction so we are stay on smoothly.

Today quote for all newbies developer: Patience when not one work comes to you, because there so many great developer on-boarding and client don't know which is the best for his/her job, So always login with joy and with positive energy.

Thanks
RJ

Date of experience: July 30, 2020
Washington
1 review
0 helpful votes
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I had dreamed of being a published author since I was 12 years old, but I lacked the confidence to try. A friend introduced me to Upwork. It was so easy to submit proposals, and the clients genuinely valued my skills and talents. I liked that Upwork guaranteed payment, so clients couldn't rip me off. Upwork handled all the payroll and administrivia, so that I could concentrate on producing quality results for my clients. I love that I'm able to get quick answers to my questions via their online chat. Highly recommend Upwork!

Date of experience: July 30, 2020
1 review
0 helpful votes
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Great work
July 31, 2020

Amazing experience, communication was great, client was patient understanding and involved, looking up to work with him again :)

Date of experience: July 30, 2020
Serbia
1 review
0 helpful votes
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Upwork is great
July 30, 2020

Upwork is great, people are the problem. Upwork makes freelancing easy. Upwork is a global marketplace. All kinds of people are there. It is not Upwork fault if you hit any client from hell.

Date of experience: July 29, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States