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Upwork

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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India
1 review
0 helpful votes
Follow Nimisha P.
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I joined upwork since 4 years ago, it was great experience for me to start on upwork. Upwork gave me chance to perform my skill internationally. I am feeling great to work on upwork.

Date of experience: July 29, 2020
Turkiye
1 review
0 helpful votes
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A convenient platform where there are many ways to earn money for any freelancer, even with little experience in up work, I find clients, money always comes to the account without delay

Date of experience: July 29, 2020
Pakistan
1 review
0 helpful votes
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Simply one of my best decision which i took and now all good i am independent and enjoy working from home nowadays.

Date of experience: July 28, 2020
India
1 review
0 helpful votes
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Tried several platforms but none are as organized and professionally supportive as Upwork — it's definitely the best place to freelance on the web.

Date of experience: July 27, 2020
India
1 review
0 helpful votes
Follow Sheeba D.
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I joined Upwork or Elance as it was called then in 2014, when we started IoT solutions development and was looking to reach customers; clueless as we were, as to who they were and what they were looking for. Upwork not only gave us customers who were looking for cutting-edge solutions; the rating system kept us agile and sharp.
I am very happy with Upwork without which we wouldn't have developed our IoT capabilities.

The only issue I have is the lack of transparency in the rating system - we have had 100% job success score most of the time, but some times it is just reduced for a client not having communicated for long and keeping a project open. If we are given some warning before hand then we could take action; as we are not deliberately doing it. We stick to all the Upwork terms. Client responses to bids drastically comes down when the rating is anything less than 100.

Date of experience: July 27, 2020
Turkiye
1 review
0 helpful votes
Follow Safak C.
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I've been evaluating various platforms for freelancers. Upwork is the most reliable platform which I've joined. You can get paid for hourly. This is guaranteed by an monitoring application. For fixed priced projects you can define milestones. When each milestone is completed, you start to get paid so you don't have to wait until the project finishes. Searching for jobs is fairly well but it would be nice if there is a notification system for interested jobs with respect to keywords. Payment options work great. I recommend Upwork to reduce commission rate since most of the jobs don't exceed $500 and most of our clients are long term clients.

Date of experience: July 27, 2020
Pakistan
1 review
0 helpful votes
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Upwork
July 27, 2020

Upwork is an excellent platform for freelancers. I recommend this platform to work with the team of professionals.

Date of experience: July 27, 2020
Serbia
1 review
0 helpful votes
Follow Miroslav D.
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A challenge for you
July 27, 2020

A site-platform where you can look for associates, colleagues and future companies... globally all over the world. Start your business and always be up to date with events, market demand. Of course with the competition -challenge

Date of experience: July 27, 2020
Turkiye
1 review
0 helpful votes
Follow Hossein N.
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Upwork is a platform for professionals not rookies, for people who want to grow with big businesses not who are looking for a second job as a hobby. I met very professional and well paid projects from New York to Australia and some of the employers became my best friends and colleagues now.
Thanks Upwork for this opportunity.

Date of experience: July 27, 2020
Nigeria
1 review
0 helpful votes
Follow Ademola A.
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It was like for fun when I first joined Upwork. Before I knew it, I got my first project, next one came and so on. I am currently Upwork number 1 fan. It is the best site right for me. If possible, I love to give more than 5

Date of experience: July 27, 2020
India
1 review
0 helpful votes
Follow Shilpa M.
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Agreat onlne marketplace for freelancer to make carrier. Great site with great help. You no need to worry about bringing clients, looking for job. What you have to do is sit with your comfort and logged in upwork.

Date of experience: July 26, 2020
Bangladesh
1 review
0 helpful votes
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Upwork
July 26, 2020

It was a great experience. If anyone wants to get a higher paid job by working with good clients professionally, this place is best from my suggestion. The interface and system is much improved now. The person who are real skilled, start here. Thank you.

Date of experience: July 25, 2020
Morocco
1 review
0 helpful votes
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The Best One
July 25, 2020

My best place to find some great clients. Upwork helps me a lot. I am very happy with it and it was a great experience. Thanks.

Date of experience: July 25, 2020
Bangladesh
1 review
0 helpful votes
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Upwork experience
July 25, 2020

Upwork is a good site for a freelancer, but recently Upwork change there connect system I just don't agree with it. This is a very bad thing for a beginner freelancer.

Date of experience: July 25, 2020
Bangladesh
1 review
1 helpful vote
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Upwork is Awesome
July 25, 2020

Transparent job board. I can search for my preferable job by the filter. I can set Job Type, Experience Level, Client History, Client Info, Number of Proposals, Budget, Hours Per Week, Project Length, Client Location, etc. I can get a lot of help from community & forums. Customer support very helpful too. I do not need to use another messenger.

Date of experience: July 24, 2020
Bangladesh
1 review
0 helpful votes
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My name is Ikramul Kabir. I have been a freelancer for exactly 3+ years now. I'm doing a lot better, upwork helps me a lot. I am very happy with it and it was a great experience. Thanks.

Date of experience: July 24, 2020
KR
1 review
0 helpful votes
Follow Nyamochir B.
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In November 2016, I heard about Upwork first time and joined. Even though, It was long way to get hired on my first project in Feb 2020, I am very grateful for everything that Upwork provides me as opportunities.
Firstly, I am getting paid higher than my local jobs by advertising myself in high-income regions of the world.
Secondly, I am very happy to work with my favorite coffee shop.
Third, I really believe that It is the most important to have experience in order to get hired and deliver great projects on Upwork. Freelancers really need to know what they organizations need related to their industry. But, at the end of everything, the only thing that will make me odd on Upwork would be my specialty, skillsets combining with my experience and motivated mindset to tackle the rigorous project.
I am very grateful that Upwork is being a part of my life.

Date of experience: July 24, 2020
Georgia
2 reviews
0 helpful votes
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I LOVE Upwork!
July 24, 2020

I LOVE Upwork for so many reasons!

As a freelancer:
I get to read reviews of the clients I consider working with.
Using my tracker keeps me above reproach, and it proves I did the client's work.
Upwork guarantees my payment because I use the tracker.
Prospective clients can read reviews of what other clients say about me/my work.
Doing great work allows me to stand out in the crowd.
The ability to choose working with and contributing to clients I love!
I don't have to track down payments or deal with clients not paying at all.
I don't have to spend non-billable time generating invoices.
My taxes are calculated as a sole proprietor.
I diversify my income by working with 2-3 clients at a time, but have been working with my current 3 fabulous clients long-term, which keeps me out of the interview/client search mode.

Clients love getting honest reviews about the freelancers they choose, especially compared to the limited information you get from checking an employee's reference with an employer: title, salary history, service dates, and maybe if the employee is eligible for re-hire.

I believe in Upwork so much, I own UPWK stock and will continue to buy in!

Date of experience: July 23, 2020
Uzbekistan
1 review
0 helpful votes
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Upwork is awesome!
July 24, 2020

Upwork is great place to work remotely. It gives everything you need to find jobs, communicate with customers, track your progress, make reports and get paid. I've been working through Upwork for 5 years and very happy with the service. Customer support is responsive and willing to help. On the other hand, working remotely is not for everyone and it is not easy. I guess it might be hard to get started, because of the high competition and other top-level freelancer with higher ratings... Well, live is not easy. That's the fact. Believe in yourself and you will succeed!

Date of experience: July 23, 2020
Pakistan
1 review
0 helpful votes
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Upwork
July 24, 2020

Upwork is providing a great platform to freelancers. Thank you upwork for this platform and giving so much success stories to freelancers.

Date of experience: July 23, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States