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Upwork

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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Nigeria
1 review
0 helpful votes
Follow Ezekiel E.
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I am an eBook and children's book writer and since my services were listed on Upwork, I have had more clients in 6months than in my entire business career.

I appreciate Upwork. All the challenges I had were addressed swiftly by their customer support.

Date of experience: August 17, 2020
Bangladesh
1 review
1 helpful vote
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I started working as a freelancer on this website and got success within a short time. The process is very simple and reliable. I'm choosing this platform for my freelancing career for a long term and I'm hopeful to get as much as success possible.

Date of experience: August 17, 2020
Florida
12 reviews
51 helpful votes
Follow Louisa C.
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They are the biggest scam ever! I opened an account and within minutes it got closed then I got a strange email saying I broke terms and conditions, when I hadn't even bought anything and had never used their site before!

I've made numerous reviews on trustpilot where Upwork uses a loophole in trustpilot to get the reviews taken down! They are scammers and don't care because if they did they would change their polices not have my negative reviews removed!

Date of experience: August 17, 2020
India
1 review
0 helpful votes
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Upwork is best & trustful website for freelance. Thanks Upwork. I have started my carrier in upwork 2017. Still upwork is best.

Date of experience: August 17, 2020
Pakistan
1 review
0 helpful votes
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One thing for sure is that you can't fool or can be fooled on this platform. Moreover, working in the right direction may also lead you to earn thousands of dollars.

Date of experience: August 17, 2020
Washington
4 reviews
4 helpful votes
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Mediocre service
August 17, 2020

I couldn't earn a lot here. Nevewtheless, that income helped me a lot. Service is satisfactory. But there; s a lot to improve

Date of experience: August 17, 2020
Philippines
1 review
0 helpful votes
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Game changer!
August 17, 2020

I have found myself fitted in on a box which i have been dreaming all of my entire existence. This is what i want and i want this. Very life changing

Date of experience: August 16, 2020
Spain
1 review
0 helpful votes
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It's part of my life. I started when they were Odesk, I've actually done pretty well. The only thing I would change is the waiting times to get paid, but if you follow their rules and recommendations you can do very well. :)

Date of experience: August 15, 2020
Ukraine
1 review
0 helpful votes
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Upwork is interesting platform, I'm a developer and found that it's really complicated to find anything appropriate for the short period of time. And it's fine, because it's life and sometimes you just need to wait.

The thing to improve is scoring mechanism, to offer best freelancers to best clients. AFAIK upwork is working on it so hopefully it will work nicely soon.

Date of experience: August 15, 2020
Slovenia
1 review
0 helpful votes
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Freelancing on Upwork
August 16, 2020

Upwork is a great freelancing platform with many interesting projects. I have joined Upwork in 2007 and have found many interesting jobs in my field of 3D graphics. Upwork team is very nice and supportive. Five stars from me.

Date of experience: August 15, 2020
Egypt
1 review
0 helpful votes
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As a freelancer
August 16, 2020

Upwork is the best platform for freelancer and gaining good experience
I have been working for 1 year and Highly Recommended!

Date of experience: August 15, 2020
Sweden
1 review
0 helpful votes
Follow Asif K.
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Despite of tough competition and various level of prospective client with different budgets, it's still my online medium to acquire new contracts and keep long-term relationship with my clients. Upwork now focusing on top talent selections which I think increase the platform reputation and will attract reputable companies to hire expert contractors for short/long terms projects.

Date of experience: August 15, 2020
India
1 review
0 helpful votes
Follow Ketan D.
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I love to be a part of upwork community. Upwork provide huge platform to individuals as well as companies. It's 100% secure to work on upwork and they have solution of every situation.

Date of experience: August 15, 2020
Czechia
1 review
0 helpful votes
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A freelancer base
August 14, 2020

I started on UpWork with nothing, really. This website helped me build my reputation from the scratch and now I am among the top rated service providers.
However, I take away one star because they added this new system of buying connects (a currency to submit proposals to clients), so new people with no reviews have no way of building a reputation without paying. For me it's okay now since I already have clients, but it's not as new-freelancers-friendly as it used to be.
Otherwise the site is reliable and provides great and responsive support for both freelancers and agencies.

Date of experience: August 14, 2020
Bangladesh
1 review
0 helpful votes
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My journey started with Upwork in 2013. It was challenging and interesting. Highly recommended!

Date of experience: August 14, 2020
Pakistan
1 review
0 helpful votes
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It is a life-changing platform, there are some restrictions but we can cope with it. Overall happy with this platform :)

Date of experience: August 13, 2020
RU
1 review
0 helpful votes
Follow Aleh O.
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I've been looking for and trying different sites to earn money. Just Upwork that I find
Better conditions. You start and you hit the whirlpool of orders.
Thanks, Upwork for this opportunity!

Date of experience: August 13, 2020
Lebanon
1 review
0 helpful votes
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Great for extra income
August 14, 2020

This is the best Freelance mobile and web application. Although the commission is a little bit high (20%), but it opens for you new opportunities to get hired by clients from all over the world.

Date of experience: August 13, 2020
Cambodia
1 review
0 helpful votes
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Best
August 14, 2020

Upwork is the best place for freelancers.
It's very comfortable for working.
Thank you very much upwork.

Date of experience: August 12, 2020
El Salvador
1 review
14 helpful votes
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Living in a country with a high rate of violence is difficult, finding a job is not only difficult due to job competition, but it must also be taken into account if one will travel through areas controlled by organized crime to get to work from home and when returning. Upwork was the solution to this dilemma, now I not only plan to continue working with them, I also organize free campaigns and seminars teaching others how to join Upwork and get ahead in work.

Date of experience: August 12, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States