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Unsold.com

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Unsold.com

2.9
unsold.com

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Unsold.com Reviews Summary

The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
45
returns
18
quality
53

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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FB post suggested it
August 15, 2021

FB post suggested it. The price has been steadily creeping up, want to get a deal while I can.

Date of experience: July 16, 2021
Canada
3 reviews
2 helpful votes
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After I booked, I called the hotel and they confirmed there is a booking under my name. But then few days after, I have called again and they said my booking is no longer there. Nothing under my name. I tried to contact unsold.com to ask, no reply. I tried to cancel on the website. NOT POSSIBLE. Now I lost my vacation.

Date of experience: July 16, 2021
Hawaii
1 review
3 helpful votes
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This is a fake webside. When I tried to do the reservation after buying the special package the link disappeared. No numbers to call.

Date of experience: July 16, 2021
Greece
1 review
0 helpful votes
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Because the locations and prices are amazing! I booked through you to go to Santorini and it was amazing

Date of experience: July 16, 2021
Ohio
1 review
0 helpful votes
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The add has been popping up on Face Book all the time and I finally convinced my wife to give it a try. So here we go, I hope it works out.

Date of experience: July 15, 2021
California
1 review
0 helpful votes
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I have been seeing this ad for several weeks and finally decided I had to go to Hawaii!

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Friend did
Short getaway
Try for first time but see how goes

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
Follow Nandia G.
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Just used unsold for a vacation in Banff. Looks like a good deal.

Date of experience: July 15, 2021
Idaho
1 review
1 helpful vote
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STAY AWAY FROM UNSOLD.COM. THEY CAN NOT CANCEL A RESERVATION, AND WILL CHARGE YOU A CANCELLATION FEE OF $149.

I just signed up with Unsold.com today, 7/15/2021, they had a promotion with $50 free, and a no-fee for the first 7 days of service and then the annual fee of $79/annually kicks in. I made a reservation, and when I got their (Unsold.com) email they disclosed that there was an additional $43 parking fee per night. I went back the same day, today, and cancelled my membership and attempted to cancel the reservation. There site says if I don't cancel today I will be charged an additional non-refundable fee of something like $149. I checked their confirmation email, and it had a confirmation number. They stated that they don't do cancellations, and that I must contact the hotel directly. I contacted the hotel directly, and they have no record of my reservation. I have a membership with that hotel chain, and they have no record of my reservation, using Unsold.com's confirmation number, my name, or my hotel membership number.

Unsold.com has no support contact phone number, you must go on-line and complain in their form to contest the reservation, to cancel it, and to stop the charge. They sent me an email response, saying they had received my complaint about fees, cancellation, etc. But no resolution... as of yet! Very time consuming and frustrating.

Date of experience: July 15, 2021
Colorado
1 review
0 helpful votes
Follow Christine G.
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If this comes to be a true deal than it is an amazing deal

Date of experience: July 15, 2021
Florida
1 review
0 helpful votes
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Saw it on Facebook and it sounded to good to be true but i gave it a try and cant wait to go on a trip!

Date of experience: July 15, 2021
Arizona
1 review
0 helpful votes
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I thought the prices were phenomenal and I appreciated the ease of purchase.

Date of experience: July 15, 2021
Australia
1 review
0 helpful votes
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Professional presentation, great deal great destination.

Date of experience: July 15, 2021
Australia
1 review
0 helpful votes
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Great discount to encourage us to travel to a new destination

Date of experience: July 14, 2021
Canada
1 review
0 helpful votes
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We have used it for Victoria and really enjoyed the time there.

Date of experience: July 14, 2021
Canada
1 review
0 helpful votes
Follow Linda C.
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I've been seeing these adds for a while now. It's a good deal.

Date of experience: July 14, 2021
Georgia
1 review
0 helpful votes
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Have made one reservation this year and it seems to be working.

Date of experience: July 14, 2021
Minnesota
1 review
0 helpful votes
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Good value for price
July 14, 2021

Good value for price. Twenty four months to decide will allow me to allocate my vacation time.

Date of experience: July 14, 2021
California
1 review
0 helpful votes
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Interesting deals
July 13, 2021

Interesting deals. Eager to see the quality of hotels sold.

Date of experience: July 13, 2021
Canada
1 review
0 helpful votes
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Too Good to be true?
July 13, 2021

Too Good to be true? I just hope it's true with this very big savings...

Date of experience: July 13, 2021