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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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It is very difficult to get into Yosemite and this was a fantastic deal.
Looks like a good deal & we've always wanted to go to the Maldives.
It's my first time using unsold. Although I haven't traveled yet but I believe in them. I pray my resort/hotel is an amazing one
It was on Sherman's Travel. I don't know if it is a good value until I know which hotel. Could be very far from city center.
Very easy to book. The explanation is easy to understand. Very cheap too.
After 2020, as a nurse, I was looking for some place sunny and relaxing. This looks like an amazing deal, positive reviews and backed by 100% satisfaction.
Saw it on facebook and need to travel nicely for good deals as can't afford regular pricing.
It showed up on Facebook and it looks like a treat deal... hoping I still feel this way once I've seen my hotel choices.
I purchased a package once before and had to cancel due to border closures. I had no issues cancelling and obtaining a full refund.
Ability to stay in a prime location at a reasonable price.
I travel to SE Asia often. I thought I would try your service for the 1st time for the value. If everything lives up to expectations, you will have a return future customer
Nice to plan something in this time of uncertainty.
I love Queenstown and hoped to get back there soon.
The big discount and that it can be used (in covid / closed borders) time anytime in a period of 2 years.
It's low price and time is not a condition. I can use it any time within 2 yrars
A very good price for a destination we were planning to visit in the next year or so
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to [email protected]. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
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