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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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Just saw on face book the price was awesome, would never have been able to go if it was at normal price. Thank you.
Good
Value is great but will wait and see what accomodation we receive.
Easy booking
Ask me again once we have stayed at hotel. Thank you
Great price. Haven't travelled yet, so am hoping it's great accommodation too!
Amazing deal
Not quite sure yet. Haven't seen if I can book anything yet. We shall see
The opportunity to stay at upmarket properties at a bargain price.
It looks great value and I have two flights in credit for Sydney with Virgin airlines. I was taking my son to a Sydney from Perth for his 18th birthday this July but unfortunately the borders are closed indefinitely just now. We will look forward to this break once the borders re open
Unfortunately it is not clear that prices are charged in USD, when selling accommodation is Australia at least give the option for either AUD or USD currency.
Hi Karen, Thank you for your valuable feedback. We apologize for the inconvenience and alerted IT of your issue as all prices should be showed in your local currency based on which country you are located in. Please contact [email protected] if you require further assistance with your purchase.
Unsold.com Customer Care Team
Need a getaway that's affordable for my family love this place
Can't wait to go for a mini break
Has been too long since I got away and I usually travel regularly
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to [email protected]. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
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Hi Frances, Thank you for your valuable feedback. We apologize for the inconvenience and alerted IT of your issue. Please contact [email protected] if you require further assistance with your purchase.
Unsold.com Customer Care Team