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Unsold.com

2.9
unsold.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Unsold.com Reviews Summary

The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
45
returns
18
quality
53

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Price
July 19, 2020

Price

Date of experience: July 19, 2020
Philippines
1 review
0 helpful votes
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Impressive!
July 19, 2020

Impressive!

Date of experience: July 19, 2020
Michigan
1 review
0 helpful votes
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Price
July 19, 2020

Price

Date of experience: July 19, 2020
Canada
1 review
0 helpful votes
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So excited to go up with the family, hope we have a good experience.

Date of experience: July 19, 2020
Canada
1 review
0 helpful votes
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Good
July 19, 2020

Good

Date of experience: July 19, 2020
North Carolina
1 review
0 helpful votes
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Price
July 19, 2020

Price

Date of experience: July 19, 2020
Australia
1 review
0 helpful votes
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Have been wishing to plan a short stay in Canberra and had seen the deal of Facebook a number of times.

Date of experience: July 18, 2020
Australia
1 review
1 helpful vote
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Fabulous deal
July 19, 2020

Fabulous deal

Date of experience: July 18, 2020
Australia
1 review
0 helpful votes
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Cheap
July 19, 2020

Cheap

Date of experience: July 18, 2020
Australia
1 review
0 helpful votes
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Price
July 19, 2020

Price

Date of experience: July 18, 2020
Australia
1 review
0 helpful votes
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.
July 19, 2020

.

Date of experience: July 18, 2020
Australia
1 review
0 helpful votes
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Popped up on Facebook, want to travel and support Australia

Date of experience: July 18, 2020
Australia
1 review
1 helpful vote
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Just for fun
August 18, 2020

Just for fun

Date of experience: July 18, 2020
Australia
1 review
0 helpful votes
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Lucky
July 18, 2020

Lucky

Date of experience: July 18, 2020
Georgia
1 review
8 helpful votes
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We want to be able to rest in a comfortable, nice room on the water front but couldn't afford the quality we wanted for the amount of time we wanted to stay. We haven't taken a vacation in years and this sounds like a dream come true. I sure hope it turns out that way.

Date of experience: July 18, 2020
District of Columbia
2 reviews
0 helpful votes
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Bought a trip to Paris in July
July 18, 2020

Bought a trip to Paris in July. Hope to combine that with this to London somtime in the next year after coivd19 is in check.

Date of experience: July 18, 2020
Canada
1 review
0 helpful votes
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Value seemed good
July 18, 2020

Value seemed good. Cant really comment because lots can happen in 24 months. Let's see what hotel I get

Date of experience: July 18, 2020
Mexico
1 review
39 helpful votes
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Scam
August 17, 2020

I bought their 6 day 5 night Cancun hotel special for $225.00 and after they charged ny credit card I went to make a reservation The only days that were available during the two year period was July 18-19 2021

How exactly is that not a scam? I asked for a refund, I will keep you posted.

Just received a call from one of the owners. They are refunding me my payment and they said that they are giving me a free week. I will keep you posted.

Date of experience: July 18, 2020
Sarah A. — Unsold.com Rep
over a year old

Hi Tom,

Thank you for your feedback. As discussed, we had corrected the issue on our end and refunded your purchase. In addition, we offered to make amends for the inconvenience. We strive for 100% customer satisfaction and unlike most companies, we listen to our customers and work to always improve.

Customer Care Team

Australia
1 review
0 helpful votes
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Hope this works
July 18, 2020

Hope this works. If it does, fantastic and I'll be using again.

Date of experience: July 18, 2020
Australia
1 review
0 helpful votes
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Great Deals!
July 18, 2020

Great Deals! We have used Unsold.com before and have had an excellent holiday for a good price.

Date of experience: July 18, 2020