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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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Price
Price
Good
Have been wishing to plan a short stay in Canberra and had seen the deal of Facebook a number of times.
Cheap
Popped up on Facebook, want to travel and support Australia
We want to be able to rest in a comfortable, nice room on the water front but couldn't afford the quality we wanted for the amount of time we wanted to stay. We haven't taken a vacation in years and this sounds like a dream come true. I sure hope it turns out that way.
Bought a trip to Paris in July. Hope to combine that with this to London somtime in the next year after coivd19 is in check.
Value seemed good. Cant really comment because lots can happen in 24 months. Let's see what hotel I get
I bought their 6 day 5 night Cancun hotel special for $225.00 and after they charged ny credit card I went to make a reservation The only days that were available during the two year period was July 18-19 2021
How exactly is that not a scam? I asked for a refund, I will keep you posted.
Just received a call from one of the owners. They are refunding me my payment and they said that they are giving me a free week. I will keep you posted.
Hope this works. If it does, fantastic and I'll be using again.
Great Deals! We have used Unsold.com before and have had an excellent holiday for a good price.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to [email protected]. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
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Hi Tom,
Thank you for your feedback. As discussed, we had corrected the issue on our end and refunded your purchase. In addition, we offered to make amends for the inconvenience. We strive for 100% customer satisfaction and unlike most companies, we listen to our customers and work to always improve.
Customer Care Team