On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Packed well, nice flags, quick service. Very good experience to deal with you.
Our flag started fraying within 2 months. Very disappointed.
Quick delivery, good quality needed specific country's flag to fill out a set and they had a great selection
Great selections and a wonderful experience. The yard flags look great and made well. We love looking at them every time we come home!
I chose this company based on a recommendation from a neighbor. I like the quality of the material and the fact that it is heavy enough not to blow in the wind!
Pleased with the service, delivery time and quality of the product.
It is a nice flag set, but it was different than what I thought I was getting.
Over many years I have purchased several flags because they are PERFECT AND they are MADE in the USA! I am totally satisfied and will continue to buy more in the future.
The great service on my purchase and a well made will purchase them again
A wonderful experience from the ordering to putting the flag up. Any Patriot will get theirs today.
I received my flag shortly after ordering it anc immediately displayed it. I live in Florida, where the sun is hot and it rains almost every day through September, sometimes with high winds. This flag has not faded, nor has it torn in the winds, which exceed 50moh on some days. This is a very durable flag.
Received my order.
The only problem I am having is... how do I handle the the line. Mostly, I need as to tying on the flag clips on correctly? So I say I don't understand how to ty to the flag grommets? Thank you.
I like to order Flags from the countries or states that we visit. This company has what I'm looking for in the size I'm looking for and has great prices.
Super Tough flags are the best quality for the price (when on sale) flags I have used. I have used these flags for over 10 years on flag days, and they have held up great. Always wait for a sale since we have gone crazy nowadays on prices for everything.
The one-piece black anodized flag pole is built with great quality and looks great outside our home in Rockaway Beach Oregon. We love the flagpole and how well it was built.
We order the koralex 2 for outside our work. They stand up to the weather and look great. Those are made in the USA.Dont buy a big American Flag unless its made in the USA
I operate a hotel and have used several flags from other companies. Where we are at the wind blows hard and the sun beats down 325 days a year. The first flag I purchased from this company lasted 2 years, and was not rated for high winds. This time I went with an high wind rated flag. Other flags I've bought last around 3 months in my area before needing replaced. I would highly recommend this flag for durability and it's made in America! As a US Army Veteran I highly recommend this product.
We love the Bold, bright colors! We live on a hill and the wind is always making it wave, our neighbors comment on it from a 1/2 mile away!
Good experience and totally satisfied with my purchase. US Flag Store fulfilled my order on time
And in a satisfactory manner. Thank you for your efficiency and being on time.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members