United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Tennessee
1 review
0 helpful votes
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Product arrived promptly and as advertised. Will continue to order my flag products from this company

Date of experience: August 30, 2024
Ohio
1 review
0 helpful votes
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Awesome experience
September 9, 2024

Easy to navigate and great prices!
Received my order quickly

Date of experience: August 30, 2024
Wisconsin
1 review
0 helpful votes
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Delivery Issues
September 9, 2024

The ordering and payment process was smooth and straightforward. The order processing and delivery took several weeks.order did not even ship within the expected delivery time.

Date of experience: August 30, 2024
Connecticut
1 review
0 helpful votes
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Olympic Opening Ceremony
September 8, 2024

My husband and I purchased these flags for the kids in our neighborhood to carry in the Parade of Athletes to kick off the Backyard Olympics! The kids stood for the anthem, cited the Olympic Creed then participated in the Torch Run, carrying the 1996 torch that my husband carried as it travelled from Greece to Atlanta! Great way to kick off the Olympics and keep the spirit alive!

Date of experience: August 29, 2024
Illinois
1 review
0 helpful votes
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Quality,.Service…Cost
September 8, 2024

I needed a new flag, placed the order and 4 days later I had a beautiful new flag. Thank you.

Date of experience: August 29, 2024
Illinois
2 reviews
0 helpful votes
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Great service
September 8, 2024

We would definitely purchase from this company again. Great communication and delivery experience.

Date of experience: August 29, 2024
Texas
2 reviews
0 helpful votes
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Perfect customer service
September 8, 2024
Updated review

Fast shipping, products arrive safely and the order is always correct

Date of experience: August 29, 2024

Love shopping on this website
July 6, 2023
Previous review

Love shopping on this website

Date of experience: July 6, 2023
Minnesota
1 review
0 helpful votes
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Great Quality!
September 8, 2024

Placed order-was contacted by a rep to confirm & when order was received it exceeded my expectations. The products were of great quality-would definitely order again from this company😊

Date of experience: August 29, 2024
New York
2 reviews
0 helpful votes
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Great product
September 6, 2024

Slow delivery, but the flag is holding up well in our extreme climate changes.

Date of experience: August 27, 2024
Texas
2 reviews
1 helpful vote
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Great quality
September 6, 2024

Easy to use website. Great Selection and prices! Speedy shipping. Great quality.

Date of experience: August 27, 2024
Ohio
1 review
1 helpful vote
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Super easy to order online plus free shipping! You can't beat that. God bless the USA!

Date of experience: August 27, 2024
Maryland
1 review
0 helpful votes
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QUALITY as I Expected!
September 6, 2024

Came as expected & the flags are of good quality! Better than stores..

Date of experience: August 26, 2024
Virginia
1 review
0 helpful votes
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FLAG OF CHOICE
September 5, 2024

AS EXPECTED THE ORDER WAS SENT OUT NORMALLY. IT CAME AND IT WAS PACKED WITH CARE. NO PROBLEMS WITH ORDERING OR DELIVERY.

Date of experience: August 26, 2024
Illinois
1 review
0 helpful votes
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Great products fast shipping!
September 5, 2024

Have purchased from here for years. Always fast shipping and great products.

Date of experience: August 26, 2024
Virginia
2 reviews
0 helpful votes
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Everything as advertised
September 5, 2024
Updated review

Numerous selections of quality flags and poles and pricing reasonable with easy checkout

Date of experience: August 26, 2024

Web site is very good and no problems
July 2, 2022
Previous review

Web site is very good and no problems

Date of experience: June 2, 2022
South Carolina
1 review
0 helpful votes
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They are always so helpful and kind
September 5, 2024
Updated review

The only thing I need to say is it was a great experience purchasing from you.

Date of experience: August 26, 2024

It was a great experience
February 5, 2024
Previous review

There isn't much to tell. I ordered the flag and it came in a timely manner. The flag was what we expected and we're satisfied with it. Will order again

Date of experience: February 5, 2024
Ohio
1 review
0 helpful votes
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Excellent
September 5, 2024

Great as always. I have ordered our flags from each of our places of birth for our family: Ohio, Minnesota, California and Guam to display on our home! The flags last along time!

Date of experience: August 26, 2024
Ohio
1 review
0 helpful votes
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Good communication!
September 5, 2024

I bought a USMC flag and holder for my father's grave. Flag came first then holder because of back order. There was good communication and options provided for waiting or canceling the order. Thanks!

Date of experience: August 26, 2024
Idaho
1 review
0 helpful votes
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So many compliments on our flag
September 5, 2024

So many compliments on our flagpole, flag and solar light. It's just wonderful

Date of experience: August 26, 2024
Iowa
1 review
0 helpful votes
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Easy and quick
September 5, 2024

It was very easy to find what I needed and to get it ordered. It shipped quickly and arrived faster than any other site I have ordered from before.

Date of experience: August 26, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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