United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Illinois
1 review
0 helpful votes
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Flags for the [Patriots Parade
August 12, 2025

I am a Post Commander for the American Legion, Argo-Summit Post 735. Flags are made in the USA. Easy to order; received the order in time for our Patriots Parade. Will order a lot more next year. Thanks

Date of experience: August 2, 2025
Virginia
1 review
0 helpful votes
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A Sure Winner
August 12, 2025

Very quick, surprisingly easy ordering and rapid delivery of a flag of the highest quality. The flag was not vacuum-packed and creased as was another company's flag not long ago.

Date of experience: August 2, 2025
Idaho
1 review
0 helpful votes
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Great service.
August 12, 2025

I've been looking for good quality made in USA flags for several years. I've found several companies that fit the bill. Some cost more than others. I've got one of "United States Flag Stores" flags flying right now and from what I can see, I think that I have found the best quality for the money flag yet. I will keep buying their flags.

Date of experience: August 1, 2025
Alabama
1 review
0 helpful votes
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Nephews First Flag
August 12, 2025

My nephew reached out to me about wanting a confederate flag and so I found y'all online and order well made flag and a quick delivery and he was very happy thank y'all.

Date of experience: August 1, 2025
Ohio
1 review
0 helpful votes
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Excellent response and delivery time
August 12, 2025

Product well made; I particularly appreciate the rounded finals.

Date of experience: August 1, 2025
New York
1 review
0 helpful votes
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Better wind wear
August 11, 2025

Previously, we used a heavy woven 5x8 flag on our pole. While it was beautiful, the wind really took its toll and it quickly became ragged. I ordered a new style which seems to be holding up better. More expensive but lasting longer

Date of experience: August 1, 2025
Oklahoma
1 review
0 helpful votes
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Easy ordering, great followup. Quality and price were perfect

Date of experience: August 1, 2025
New Hampshire
1 review
0 helpful votes
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Hard to find what want.
August 11, 2025

The flag pole was not exactly what I wanted, part because it was hard to shop for specific needs. However, given the $10 charge to return the item, it seems that I am stuck with it.

Date of experience: August 1, 2025
Washington
1 review
0 helpful votes
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Quality Company
August 11, 2025

Good service, and friendly people to talk with. No problems with shipping, all came with no damage.

Date of experience: August 1, 2025
California
1 review
0 helpful votes
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Great Flag
August 11, 2025

Easy, straightforward, inexpensive, fast, accurate, flag

Date of experience: August 1, 2025
Pennsylvania
1 review
0 helpful votes
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Great purchase
August 11, 2025

I purchased one of your flags for myself and my son complemented on how great it looked So this purchase was a gift for my son and his family and they are very happy with their flag.

Date of experience: August 1, 2025
California
1 review
0 helpful votes
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I'm enjoying the selection, size, material options and price points. The customers was responsive to my inquiries.

Date of experience: August 1, 2025
Arkansas
1 review
0 helpful votes
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Great produce, great price, fast delivery of American flags on a wooden stake

Date of experience: August 1, 2025
California
1 review
0 helpful votes
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Beautiful flag!
August 11, 2025

Many people stop to tell us they love our support of Israel!

Date of experience: August 1, 2025
California
1 review
0 helpful votes
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Speedy Service
August 11, 2025

I needed several flags in short order. United States Flag Store delivered!

Date of experience: August 1, 2025
Utah
1 review
0 helpful votes
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Flag
August 11, 2025

Everything went as expected. I ordered a Flag. They took my money. Sent me a flag.

Date of experience: August 1, 2025
Wisconsin
1 review
0 helpful votes
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Perfect!
August 11, 2025

As always delivery was fast and accurate and the flags are well made.

Date of experience: August 1, 2025
California
1 review
0 helpful votes
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Great selection
August 11, 2025

Great selection of flags, and product was exactly what I wanted & expected. Quality actually exceeded expectations. Deducted one star for slow delivery -- 3 days later than predicted (which made it too late for its intended use).

Date of experience: May 31, 2025
Arizona
1 review
0 helpful votes
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Thank you
August 11, 2025

Good product took kinda long but they are good flags 50 characters is a lot of

Date of experience: August 1, 2025
Texas
1 review
0 helpful votes
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Sturdy and beautiful
August 11, 2025

The American flag I ordered is sturdy and beautiful. It seems very well-made and the colors look great!

Date of experience: August 1, 2025

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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