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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I am a Post Commander for the American Legion, Argo-Summit Post 735. Flags are made in the USA. Easy to order; received the order in time for our Patriots Parade. Will order a lot more next year. Thanks
Very quick, surprisingly easy ordering and rapid delivery of a flag of the highest quality. The flag was not vacuum-packed and creased as was another company's flag not long ago.
I've been looking for good quality made in USA flags for several years. I've found several companies that fit the bill. Some cost more than others. I've got one of "United States Flag Stores" flags flying right now and from what I can see, I think that I have found the best quality for the money flag yet. I will keep buying their flags.
My nephew reached out to me about wanting a confederate flag and so I found y'all online and order well made flag and a quick delivery and he was very happy thank y'all.
Product well made; I particularly appreciate the rounded finals.
Previously, we used a heavy woven 5x8 flag on our pole. While it was beautiful, the wind really took its toll and it quickly became ragged. I ordered a new style which seems to be holding up better. More expensive but lasting longer
Easy ordering, great followup. Quality and price were perfect
The flag pole was not exactly what I wanted, part because it was hard to shop for specific needs. However, given the $10 charge to return the item, it seems that I am stuck with it.
Good service, and friendly people to talk with. No problems with shipping, all came with no damage.
Easy, straightforward, inexpensive, fast, accurate, flag
I purchased one of your flags for myself and my son complemented on how great it looked So this purchase was a gift for my son and his family and they are very happy with their flag.
I'm enjoying the selection, size, material options and price points. The customers was responsive to my inquiries.
Great produce, great price, fast delivery of American flags on a wooden stake
Many people stop to tell us they love our support of Israel!
I needed several flags in short order. United States Flag Store delivered!
Great selection of flags, and product was exactly what I wanted & expected. Quality actually exceeded expectations. Deducted one star for slow delivery -- 3 days later than predicted (which made it too late for its intended use).
Good product took kinda long but they are good flags 50 characters is a lot of
The American flag I ordered is sturdy and beautiful. It seems very well-made and the colors look great!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

