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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Fast and easy transaction. Will buy from you again as Ilike your quality, your flags last.
My order was promptly filled and in a few days I had my flag, ready to hang.
The product quality is excellent and shipping was fast. Prices are reasonable
FLAG SEEMS TO BETTER MADE AND BETTER QUALITY THAN FLAGS I HAVE PURCHASED PREVIOSLY FROM OTHER COMPANIES. COLOR IS HOLDING UP WELL AND LOOKS GREAT
Beautiful and well made. Very impressed with the brilliant colors and the stitching.
Ordering was easy online and received my new flag and swivel pole promptly.
Great quality flag and no more wrapping around the pole with the swivel feature.
I am always looking for a flag pole. There are those out there that say they fly freely but before the end of 3 months, Old Faithful is wrapped around in a wet mess. This is very distressing to me. I want a flag pole that will keep her flying correctly, through all weather situations because she is out there all the time. This pole (my 5th one) seems to be doing the trick. I haven't seen my flag wrapped up in the rain or the wind. I hope it continues this way.
I have to pay for return postage that will cost more than the rings. I need some for the outside pole.
Very good quality. Grommets and hems/seams hold up extremely well. Flag keeps it's original color for many months even thought it is on full sun.
Quick, fast and easy. Product was as represented. Very Satisfied
Excellent quality excellent service thanks from a patriotic American
I love my new flag! I fly it proudly on my front porch. The flag is great quality in the company provide provides great service.!
It was so easy an order, came on time, and now is flying high on my flag pole. Needless to say, it's beautiful
Ordered a flag that was supposed to be great for high wind areas like where I live. Order took longer than I thought to arrive but was very happy with the flag when o gor it. I put it up a few days later and a few days later I noticed the wind had started to rip this flag in half. It started unraveling on top of flag where the blue fabric met the red and white stripes. I emailed company right away, they got back to me quick. Awhile later I had a new flag being sent to me.im hoping this new one isnt flawed as first one must have been but so far so good!
Appreciate the ease of ordering and quality of product. I don't remember where i originally found the website i think it was by doing a search.
After the fact after receiving item. Not pleased with Made in China. DoneThought was American made. My mistake..
Love the product and my experience with the company. Highly recommend
Satisfied with service and quality of flags, I will definitely order again. Thank you
When ordering my flags the customer service team was very helpful.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

