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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Always excellent service. Timely shipping and updates on your order.
United States Flag store has been my rock for all flag products and information, keep up the GOOD WORK and WELL DONE!
I'm happy to support products made in the USA. It was easy to order on line.
They have the fastest shipping, and an incredible selection of products. Love all the different sizes and styles of flags to choose from. The prices are great also, the only place I will order flags from.
Would not buy again. As the quality is not there. The stitching is already falling apart
Great. Would recommend to anyone needing flags, pole, lights or anything for displaying flag.
Excellent flag. Flies daily except during inclement weather.
Received flad in fast amount of time and was what was expected of what we had ordered very satisfied
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Found this company online and chose them over other companies because their US flags are US made, using quality materials and construction, at a great price.
Satisfied, arrived on time, in good condition, would recommend.
The flags are very nice and last from year to year. We replace the Veterans grave flags every year.
Pleased with the order of stick flags. I have ordered many stick flags over the years, and appreciate this business. Good products.
Good quality flags - arrived earlier than promised - WONDERFUL!
No issues in the order or product with prompt service and excellent flag material and construction
Easy to order and a very good price. The pins look good and will be a pleasure to give out.
Very helpful. We were missing part of the order, and they reshipped the pole. Very satisfied with the customer service experience.
I was always replacing my flag but the quality of this new flag is so much better
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

