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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I had a very good experience with United States Flag Store! I needed to order two new Ukrainian flags as the ones I had on display were badly weathered. Sadly, I had hoped the war would have ended by now and that Ukraine would have remained free. I now plan to put out the two new flags along with two U.S. flags to show that my country and I still stand with them! It was very easy to find the type of flag I wanted, the ordering and payment was quick and easy and the delivery was done in a timely manner. I WILL continue to be a customer!
My light delivered pretty quick, and was easy to order.
I got a great deal on my order and the products were high quality and came quickly. Will order again if need in the future.
Great place to shop for all your flag pole needs.The service was fast. So if anyone wants a light for your flag pole this the one to buy.
Beautiful flag...ordering was easy as the store rep was extremely helpful. Shipping was timely and package was intact.
Website is effective to find things. Great selection of product.
Products were delivered in a timely manner and were of good quality!
Quick and easy ordering and email confirmation was very fast. Thank you.
Very satisfied. Flags were delivered as promised. Flags are excellent quality and already flying.
Very good product. Fully adjustable angle. Very happy with the purchase.
The thread on the bottom seam came loose and was flapping in the wind a day after putting it up. I used a little flame to melt the thread and stop the unraveling.
Very good both online during the purchase and atfer recieving the product. Very pleased not hesitate to shop United States Flag Store agin
Well done, I saw immediately what I wanted check out and payment was easy. And I received my order in a very timely manner! Very happy with my purchase.
I am pleased with the quality of the POW/MIA flag and pleased that I ordered from the United States Flag Store.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

