On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easily found items on website
Great description
Nicely packaged
Great quality. Top quality materials
Eg, metal and rubber on hooks and retainer
Flag seems indestructible… Not junk!
So far, so good...You did a good job with my order. I don't know how long 50 carachters is
Prices seem reasonable. Was looking for a nice heavy sewn flag instead of printed. This is just what we wanted!
Nice quality product! The flag is flying as I write this, have a great 4th of July.
Easy ordering and super speedy delivery! Quality stitching, our flagpole is well dressed!
Thank you United States Flag Store!
I had to call the co. Because it wasn't delivered after a few weeks. It then arrived witin a few days. It holds my flag nicely but does NOT prevent it from furlig (rolling up).
Had just what I was looking for and was very easy to order, quick shipping and great price!
The flag work nicely with my display of a confederate grave marker now hanging on my wall. Thank you!
Easy to order on line. The website was well displayed.
Website was easy to navigate. Flag is of the quality as advertised. Great color. Hems look incredibly strong. And grommets are heavy duty. Looks fantastic waving on my flag pole.
Have purchased flags and bases for many years. Items shipped very quickly. Great customer service!
Easy to order and will last a long time in my yard
Hassle Free, convenient, helpful customer service, website is user friendly
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members