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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Needed a replacement Ukrainian flag (previous one tattered and worn out).
Support Ukraine against Russian aggression!
Ordering was quick and easy. It is like going to a department store and getting a really annoyingly friendly sales rep that won't leave you alone. It's one thing to be attentive and another to become a hassler.
Easy to order. Fast service. Quick delivery. Thank you for a wonderful product!
I ordered flag holder for the cemetery, it is a great addition to the flowers. It keeps the flags off the ground
Good material and glad to find one made in the USA. Very easy to place the order
Delivery on time.
Always wonderful... we order flags for our 1881 historic lighthouse in Massachusetts! We love them!
www.bordenlighthouse.com
This flag is absolutely beautiful! Rich colors, great material and made in America! Will definitely be purchasing more!
The flags are put together really good. I am really happy with them. I would recommend them to anyone looking for a good flag.
Great experience. All websites should be this good. Painless, i. E. not aggravating.
It is very easy to shop this site and the service is excellent.
Our state Veterans of Foreign Wars auxiliary had a program this year to make sure all schools had American flags. We started with just 2 schools in our area. There was a need and you enabled us to fill that need. We ordered and received the flags very quickly even with a discount. They were very affordable.
I have ordered here a few times and always received good service. I had a difficult time trying to pick the type of flag that I wanted. For use in a cemetery I wanted a nylon flag, similar to my last order. I expected a single fabric thickness, but received a double layered flag. It is very heavy duty and should last for years, but just not what I expected to receive. Good quality item though!
I would purchase here again.
Found them online when I was looking for a replacement flag that I could fly 24 hrs a day in all weather. I found their website and scrolled through all the flags. They had one that was heavy enough not to get wrapped up around the pole or stuck on my roof. It looks great and stays free, blowing in the wind without getting hung up!
Have ordered from this company several times. Very easy to place an order and prices are very reasonable and delivery is fairly quick. I will continue to order from them.
Great communication during the process. Delivery on time. Low postage charge
I specifically wanted to get a flag made in the USA. I thought I was ordering from Aligence. Bottom line the flag is made in China.
The website is extremely simple and informative. Received my order in a timely manner.
The quality of your products is awesome!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

