Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The flag was easy to order and was received in a timely manner.
Really happy to see the quality of flag once it arrived. Was a great shopping experience and will definitely order again.
The website is easy to navigate, I found exactly what I was looking for. You guys have the best selection around.
I placed my order because these are made in the US, received in a timely manner and they are amazing! My husband put them up and I came home after dark our light was shining on the flag and it was brilliant. They are holding up very well as we have lots of wind! Thank you I will order again!
Very happy with their service! Got a flag that was unraveling and they replaced with no problem! Thank you!
For 3 years I've kept a flag on my father's resting place. The issues with keeping it upright in the ground has been really difficult and we've tried several fixes. I found a proper ground Spike that held the perfect flagpole on the site. The ground Spike work great, the flags are wrecked, and I also ordered a couple flags from there which were on par with the highest quality Flags I've seen, all made in America!
Ordered on line, Very Happy, would recommend and will order again
I was driving into our church parking lot several weeks ago and saw our tattered American flag. My husband, who was a veteran, used to get very upset when seeing flags like that. I was informed that the boy scout troop that was there used to purchased them, but since they disbanded, it fell by the wayside. I immediately informed the church that I was going to purchase a new one, in honor of my husband, who passed away last May. It was delivered in excellent condition and it now flies proudly and beautifully for all to see. The construction is beyond excellent. The flag is located in an area where church members who have passed on have their ashes spread.
We love your flags and have found that they keep their color very well--we have a tall flag pole with the 4' X 6', then fly the 3' X 5' one on the side of our garage door! Both have been flying 24/7 since we put them out in May and are showing little signs of fading. In our neighborhood there are probably 25-30 homes that also have flags out--and we have truly noticed that most of the have really faded! IF anyone asks why ours isn't fading we will happily tell them where we purchased them! We LOVE our country and have always flown a flag!
I have ordered flags prior to Memorial Day for several years. I give them to my DAR chapter who, with the help of a local scout troop place them in several communities in our area. I always receive them promptly and they are packaged very well.
I purchased a Thin Blue Line American Flag 3ft x 5ft Nylon. The flag is outstanding in every way including the nylon material and craftsmanship. There were no surprises. Shipping was fast. It arrived neatly folded in a small box with instructions on how to care for the flag. I could not be happier. Looking forward to my next purchase.
I tried on several occasions to buy a flag from Allegiance with no response. My order was picked up by your company and a flag was delivered.
Delivered on time! My daughter helped me with the order as I do not know all the technology in today's world! I am an elderly senior citizen.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account