United States Flag Store

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United States Flag StoreReviews 9,154

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
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New Jersey
1 review
0 helpful votes
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It is a lovely, well made flag.
June 16, 2025

The flag was easy to order and was received in a timely manner.

Date of experience: June 6, 2025
Michigan
1 review
0 helpful votes
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Good value
June 16, 2025

Quick was what I ordered. Arrived as scheduled. Ok product.

Date of experience: June 6, 2025
Washington
1 review
0 helpful votes
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Good Quality cotton flag
June 16, 2025

Really happy to see the quality of flag once it arrived. Was a great shopping experience and will definitely order again.

Date of experience: June 6, 2025
Indiana
1 review
0 helpful votes
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Best selection
June 16, 2025

The website is easy to navigate, I found exactly what I was looking for. You guys have the best selection around.

Date of experience: June 6, 2025
Ohio
1 review
0 helpful votes
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Great flags
June 16, 2025

I placed my order because these are made in the US, received in a timely manner and they are amazing! My husband put them up and I came home after dark our light was shining on the flag and it was brilliant. They are holding up very well as we have lots of wind! Thank you I will order again!

Date of experience: June 6, 2025
Ohio
1 review
0 helpful votes
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Very helpful!
June 15, 2025

Very happy with their service! Got a flag that was unraveling and they replaced with no problem! Thank you!

Date of experience: June 5, 2025
Colorado
1 review
0 helpful votes
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Date of experience: June 5, 2025
Florida
1 review
0 helpful votes
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Problem solved!
June 15, 2025

For 3 years I've kept a flag on my father's resting place. The issues with keeping it upright in the ground has been really difficult and we've tried several fixes. I found a proper ground Spike that held the perfect flagpole on the site. The ground Spike work great, the flags are wrecked, and I also ordered a couple flags from there which were on par with the highest quality Flags I've seen, all made in America!

Date of experience: June 5, 2025
Ohio
1 review
0 helpful votes
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Flag
June 15, 2025

Very satisfied, on time delivery. Will use them again in the future.

Date of experience: June 5, 2025
Illinois
1 review
0 helpful votes
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Maintenance Supervisor
June 15, 2025

Ordered on line, Very Happy, would recommend and will order again

Date of experience: June 5, 2025
Utah
1 review
0 helpful votes
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June 14, 2025

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Date of experience: June 3, 2025
Pennsylvania
1 review
1 helpful vote
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New flag was needed
June 13, 2025

I was driving into our church parking lot several weeks ago and saw our tattered American flag. My husband, who was a veteran, used to get very upset when seeing flags like that. I was informed that the boy scout troop that was there used to purchased them, but since they disbanded, it fell by the wayside. I immediately informed the church that I was going to purchase a new one, in honor of my husband, who passed away last May. It was delivered in excellent condition and it now flies proudly and beautifully for all to see. The construction is beyond excellent. The flag is located in an area where church members who have passed on have their ashes spread.

Date of experience: May 17, 2025
Florida
1 review
0 helpful votes
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Excellent
June 11, 2025

Everything was quick and easy. My old flag was looking faded and worn. So I decided it was time for a new one. Great quality and looks beautiful. HOOAH!

Date of experience: June 1, 2025
Montana
1 review
0 helpful votes
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Love your flags!
June 11, 2025

We love your flags and have found that they keep their color very well--we have a tall flag pole with the 4' X 6', then fly the 3' X 5' one on the side of our garage door! Both have been flying 24/7 since we put them out in May and are showing little signs of fading. In our neighborhood there are probably 25-30 homes that also have flags out--and we have truly noticed that most of the have really faded! IF anyone asks why ours isn't fading we will happily tell them where we purchased them! We LOVE our country and have always flown a flag!

Date of experience: June 1, 2025
Mississippi
1 review
0 helpful votes
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Repeat customer
June 11, 2025

I have ordered flags prior to Memorial Day for several years. I give them to my DAR chapter who, with the help of a local scout troop place them in several communities in our area. I always receive them promptly and they are packaged very well.

Date of experience: June 1, 2025
New York
1 review
0 helpful votes
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Outstanding!
June 11, 2025

I purchased a Thin Blue Line American Flag 3ft x 5ft Nylon. The flag is outstanding in every way including the nylon material and craftsmanship. There were no surprises. Shipping was fast. It arrived neatly folded in a small box with instructions on how to care for the flag. I could not be happier. Looking forward to my next purchase.

Date of experience: June 1, 2025
Texas
1 review
0 helpful votes
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Flag Shopping
June 11, 2025

I tried on several occasions to buy a flag from Allegiance with no response. My order was picked up by your company and a flag was delivered.

Date of experience: May 1, 2025
New York
1 review
1 helpful vote
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Very satisfying!
June 11, 2025

Delivered on time! My daughter helped me with the order as I do not know all the technology in today's world! I am an elderly senior citizen.

Date of experience: June 1, 2025
Montana
1 review
0 helpful votes
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Excellent
June 11, 2025

Very happy with service & flag size and appearance.
Thank you.

Date of experience: June 1, 2025
Pennsylvania
1 review
0 helpful votes
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Great!
June 11, 2025

The quality is great. The price was right and they are made in the US. Thank you.

Date of experience: June 1, 2025

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
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