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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Purchasing was easy and delivery was on time. Product was what was advertised and delivered in good shape.
Only thing I wish was different: more grommets. Didn't have enough to mount them the way I wanted so had to make some extra holes.
Great service and excellent products. Thank you very much!
Our new flag replaced yet another flimsier flag that was in shreds in under a year. We live on the coast and the winds have destroyed 4 flags in the last 6 years. This flag is much more substantial and looks great!
Always used this site for my flags and have never been disappointed.
Looks great. Great quality. Love that it never gets wrapped around the pole.
Installations were not thorough and differed between the one included in the shipment verses the one listed on the website.
I can always trust in United States Flag Store. Very durable and vibrant flags.
This flag set was so easy to install and looks excellent in the front of property.
Flags were shipped and received ontime as expected. No issues with ordering or shipping.
Nice flags for the money. Quick service. Arrived in plenty of time to place on graves on memorial day.
Product is boasted as being high wind resistant. However after just a week in high winds the eyelets have started to rip out, the extra stitching is also coming apart. If you are going to advertise a product as being such, shouldn't it be what you say it is?
Easy checkout and speedy delivery! Flags arrived in just a few days.
Could not find how to talk to representative about a better quality, I only get maybe 1 year before replacement.so I went one size smaller, no one seems to warranty, Flagg rips
My order came very fast and was exactly what I ordered. Thanks!
Fast service, no problems. Will probably use again in the future
Finding what I needed on your site was very easy, Your description of the items you have for sale were spot on. The visual pictures were a big help in making my decision. Ordering was easy and simple.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

