Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
A surge of imported American flags, primarily from China, is impacting local manufacturers Many imported flags are purchased online, often with misleading claims of being "Made in America" Buying directly from an American manufacturer is your best option when buying an American flag. Don't make the mistake of buying a Chinese flag disguised as an American one. God Bless the USA and American workers.
Happy Flag Day!
Product is the perfect size and quality for placing on veterans graves in our cemetery. I always receive my order in a timely manner and without any issues.
The ordering process was easy, flags were exactly as describe and appear to be very durable (only been up for about a month). Flags were delivered timely and as informed on the order.
Order was processed quickly and received within two weeks.
Great experience from this store. I once bought their flag in Amazon and wasn't disappointed with their service. So, I'm buying direct now.
The fags look very nice on our Veteran's Graves; they withstand the weather very well.
This is the second time I've ordered from this company. The orders came in good time and the only issue I have is the polyester flags are very dark in color. The blue is almost black and the red is more maroon, I am hoping as they fade a bit they will look better.
Glad to Purchase from you again. Your products are great & glad they are American made!
My son is in the military and he gave a flag that was flown over his base while deployed overseas. It was your company.
Very happy with my order. It will make a great gift. Your customer service is amazing. Thank you
This company works hard to get exactly what you want and get it to you quickly.
Not an expensive purchase but it only took a couple weeks of being outside and the weather took its toll. The red colored stripe bled onto the white one. Had to replace it with a different mfg flag.
Good descriptions of the flags. Quick shipping options are also good.
Very quick transaction and nicely packaged which was appreciated.
Great job…………………………………………………………………………………………,……………..
Easy to navigate and found exactly the size Flags for my project. I belong to The American Legion Auxiliary Unit 311 Lancaster, CA. The small Flags will be used to teach students how to properly fold and why its is folded 13 times.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

