On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I did not have any problems ordering and received promptly.
The display is a well-constructed, beautifully cherry stained case I proudly use to display my father's burial flag.
Very pleased. It was gift for a friend. He was were very happy. It was better quality than any other flag
They have had.
My experience was great. Ordering was very easy. They have a great selection of products to choose from. Merchandise arrived sooner than expected, which was wonderful.
Have always been pleased with the service, and hope they can get the 8 x 10 foot Texas Flags in stock again soon!
Order received in a timely period and in good shape.
The only thing I think you could improve is for you to add an order confirmation email with tracking capabilities. I had to send an email to inquire.
User friendly website and very prompt delivery of the product.
Good service but I am puzzled by the time delay between the delivery and this survey. I had almost forgotten about this particular delivery.
Very pleased with the flags and how they packaged.
They always have what I need when I'm looking to update my patriotic spirit
Very quick service. Person I talked too was very polite.
Great quality. Very sturdy pole with a well-made flag.
Should hold up nicely at the open and very windy veteran's cemetery.
My father-law will be smiling down on us.
Exceptional quality and speedy delivery. I will order from this seller again.
I was worried about quality as my flag was not an American one. Due respect was shown to the flag. It has vibrant colors and is a great quality. Perfect for what I read sit for.
I was very pleased with the United States Flag Store. They answered all my questions and was very polite.I would recomend doing business with them again. I'm so happy with my purcahse it is very well made and beautiful.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. I have contacted you regarding the return.