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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a good experience. Price was fine and delivery went well.
You noted 24/7 flying time which what I do except during hurricanes.
I was disappointed in that the flag was stapled to the pole. I wanted to use it on a special car mounted type pole so it needed to be of the type that would slip over a different pole. I hope you know what I mean. And there was not enough to sew into a loop without covering up a few of the stars.
I couldn't find a history of my previous purchase and so I ordered the wrong size. It's too small for the pole
Fast and easy, they always have what I'm looking for.
Great experience! Awesome products at a fair price!
Flag is great. Should last a long time. Maintains shape and looks sharp.
Site was easy to navigate. Had exactly what I was looking for. Shipping was right on time. Very pleased with the quality of products.
Easy ordering. Thank you! Fast shipping. Thank you!
I had a very negative experience with Daniel on your chat feature. He was to send me info by email, that never happened. When I followed up he referred to the info he didn't send and when pressed, directed me the site I was already on chatting with him. I decided to order anyway, as your products appear to be best, but then I was unable to use the FLAG5D coupon that you had sent me.
Thank you for your review. We are sorry that you were not given the correct contact information. To use a discount code you have to be signed into your account. Please reach out via phone or email to our customer service team 877-732-2458 or [email protected]
I've been searching for a particular flag for a while and was happy to find it here. Love seeing it displayed on my front lawn.
Ordered this product online and the website was easy to use, and was impressed with United Flag store products. I was updated with shipping and delivery info.
Great product! Excellent service! Without a doubt the best online store for flag products!
The service was prompt, and I received the marker sooner than expected.
Flag arrived as advertised. Well stitched, vibrant colors. Well made. Thank you
We were very pleased with the products we received. Also, we received our order very quickly.
Received Flag promptly, I believe my flag was not checked before shipment, I found several long strands of treads over a foot long on my flag, had to trim them before I could fly it. I like my colors, please attention to detail.
Dennis W. Masters
Msgt USMC (Retired)
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are unsure of how we received a 1 star rating when you purchased the wrong flag size. For future reference please call our customer service team at 877-732-2458.