Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordering was easy, shipping was fairly quick. I ordered 2 flags at the same time. One from another vendor. Both flags arrived at the same time. I found the other Flag to be of sturdier construction and the price was some cheaper. Time will tell which endures the wind and other elements in eastern NC.
I picked a flag and placed my order. Wasn't sure what to expect. When I received my flag I couldn't be more happier.
Best flags on the market for high wind areas flown 24/7. Easy ordering and payment.
I would like to see more American made products in your line up. Nice selection to choose from.
I really like the Super Tough Brand. I fly a flag over a war memorial in high wind conditions, and have not found a flag that holds up better than Super Tough.
Fast service easy and good quality! Made in America was awesome!
Great quality flag. Super fast delivery, pleasant experience buying with the company I will definitely purchase from them again.
Can't say Mitch just ordered fire the first time but so far seems smooth and legit
The site was easy to navigate. The product was quickly delivered!
I was totally disappointed with the Stars on the small arm patches. The stars all run together with a 45 degree connection at the points with no distinct 5 pointed stars. I realise there are limits in the size in order to obtain authinticity. No problem though. I just won't perchase those again. Good products at a great price.
It was easy to order the flags, but the fact that they came from a different store made it a little bit confusing
It was an overall good experience from start to finish.
Easy and quick! Website is user friendly and products have always met or exceeded my expectations.
Hard time finding some of these flags elsewhere. Great to find a place where my free speech can be expressed and supported.
Thank you for your continued business Pam!
Easy to find what I want, packaged well and delivers on time - this is my 3rd order
It would have been nice to have had a "continued shopping" option before placing order
My order went smoothly and the flag I ordered arrived in wonderful shape and just as it was described, will order again.
Ordered w/ ease on their site and received my flags promptly and in their individual plastic bags
I liked the size and it was very fast delivery so it was a great experience
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


Thank you for your continued business Robert!