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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Seems to be high quality,,,will wait and see as always
Very pleased with quality of the flag. Seems more durable and heavier than previous flags I have had that easily frayed and tor.
Great site. Easy to find what I wanted. Would have liked if you highlighted made in America as that was a big factor for me choosing your company.
Great! Always great Flags and great service, as well as great prices!
Quick delivery but the material isn't very strong.
Thank you for your review David. The flag that you purchased is our imported printed polyester and is our budget conscious material. The next step up is a 4x6 nylon then up to the strongest with moderate to strong winds 4x6 polyester.
I accidentally misspelled my address during shipping, and the US Flag Store was prompt in fixing the issue by shipping out the order again to the correct address. There was almost no wait in calling their customer service department and I would order more flags from them again!
Rapid delivery. The product was what I ordered and a good solid color, not washed out. It is a gift and I cannot wait to give it.
The first two times I tried to place an order, my card was denied. Even though my card has no issues. That's why I only gave four stars. We'll see if that goes to five after I recieve the flags.
Very satisfied with product and online service. So, satisfied that I will be ordering another veteran marker for my uncles grave.
Very easy and convenient, I would recommend this company to all my contacts and friends and will use them in the future for flag products
If someone wants a US flag for a bargain price and doesn't care if it's made in the USA - this is your source.
After finding what I was looking for, it was easy.
First time ordering very pleased. After receiving the flag in the mail my wife asked me if I knew it was made in China? I said no. When I realized "Made in China" I was very disappointed and wished I had not ordered from your company. I will not order any "American" products from you again
Using this website was easy and there were many choices to choose from. There are flags of different countries or states.
I was very satisfied with how my order was handled, fulfilled and delivered. Thank you very much.
Everything went fine with my order experience. The other arrived on the day promised and packaged very well
The ordering process for a flag display case and engraved plate was seamless. The flag case was all wood, the oak finish was perfect and the engraved plate fit the case beautifully. Very fast shipping and great packaging. Would definitely order from them again.
I order my flags they are always shipped fast and I normally receive them before the estimated date
Website very easy to order from and also has the size in measurement to make sure your flag will fit
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your continued business Johnny!