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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I fly a flag on my house out of respect for the country and for all of my family members in the military. My last flagpole holder has held up ever since I put it up. This year we have had really strong winds. After one really bad storm, my flag holder snapped in two. I then checked online to find the strongest flagpole holder possible. The holder I ordered will surely hold under all conditions, short of an actual tornado. I am very happy with the workmanship of the holder and would recommend it to everyone that needs a strong flagpole holder.
Ordered online. Finding the specific flag that I wanted... U.S. Flag, all cotton, 3'x5' for an indoor display on a flag pole. Good price, shipped quickly. Excellent service and transaction. Thanks.
Upon receipt of my order from the flag store on of the flag pole lights i had purchased was defective nd would not work. I appreciate this feedback and follow up to be able to address this defective flagpole light. I was also of belief that these products were all American made in the USA.
Our experience with United States Flag Store was nothing less than stellar! Our order was placed and delivered promptly! The quality of both the flag and flag pole was perfect.
Quick and easy, pleased with all the flags we received, would recommend to anyone
Convenient, informative and positive experience. Good quality items.
Nice flag for a good price. Hoping it meets all expectations and lasts.
First I ordered cotton flags. Second of all I decided to just keep the flags and attach them to wooden poles. After having them out for Memorial Day the red die ran into the white stripes. They cost me approximately $100. Wasn't my best buy.
The choices and selection I was really impressed with. I couldn't even find a well-made flagpole in the area where I live so I got online and found your site.
The ordering process was easy and the flagpole arrived in perfect condition. It is now up with my American flag and I couldn't be more pleased. For my budget it was a little pricey, but it was worth every penny I paid for it. It's everything that I thought it would be and more!
Purchased banners for a pavilion and they look great! The colors are bright and vivid!
During our American Legion Poppy Drive, instead of a poppy for the children, we hand out 4x6 flags. Since this is a direct cost to our Post, we always shop for a better price. Maybe you can help us out for our next Poppy Drive?
I will be ordering a few more for the 4th. I have 140 flags now. I have to order another 30 to fill in the remaining gaps
This is exactly as described. 20 foot flag pole that is easy to install. And easy to take down when needed. Great product.
Overall good experience. Website was organized and easy to navigate. Offered all types of flags with many different size options and accessories. Flag quality is very good for the price. Thank you.
I needed to replace the holder at my father's grave. He served in the Army during World War 2. The order was promptly shipped in time so I could take it to his grave before his flag was placed.
I use United States Flag Store for all of our flag needs. They carry everything we need when we need it.
Easy shopping. Fast shipping. I will always buy your "Made in USA" flags! It's an annual tradition now… replace our flag with a new one on Memorial Day.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

