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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good part, but the cost is very high hope to get discount on my next order
I ordered snap hook covers and a couple of spares. Which arrived earlier that expected and in perfect condition. Most overlook this part but it's a necessity. It works great and weather resistant for just under a decade of use.
I was specifically looking for 2 flags. This was the 1st site in the USA that came up in my search that could deliver what I needed.
It's Perfect, absolutely %!
That is the best description I can give.
Thank you!
I love it! It makes me smile when I pull up the drive! Inexpensive but seems sturdy! Fast delivery! Very happy with it!
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I've had a flag that flew over the USS Arizona Memorial for the last 20 years and didn't know how to display it. I had it in the wrong case, but I had looked at different options over the years and couldn't find the right fit until I searched again a couple of weeks ago. I found the United States Flag Store with the perfect sized (and style) flag display case, ordered it and received it in a matter of days.
The items we ordered are of good quality with vibrant colors and features.
Website is deceiving. I signed up for the subscription and tried to use the discount code on my order of over $100 and it came back as invalid code for both FLAG5$ and FLAG10$. The banner at the top states free shipping for orders over $75. That didn't happen either. I looked into both to see if the items I ordered were disqualified under each one, and they were not, so I am disappointed.
Not sure why the TOUGH23 code didn't work on my order. Satisfied with the quality of the flag. Good material.
Thank you for your review John. Please contact our customer service team at 877-732-2458 for assistance with the codes.
Easy search, good description, Made in USA. It was the correct size needed for my current flag pole.
It was great wonderful spectacular energetic over the top beyond belief and patriotic.
I made this order probably 2 weeks before it arrived. I didn't expect to get them so fast! Thank you so much for getting this order to me so quick. We wil definitely be using you again.
Easy to order and customer service was excellent when i accidentally ordered the wrong product
Easy to order. Website was easy to move through and place order.
Arrived quickly in good shape. Handy man and brother thought it was straightforward to erect.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your continued business Daniel!