United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
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48,584 reviews

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New York
1 review
0 helpful votes
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Nice
August 4, 2023

Easy and quick delivery, nice quality.
Made in the USA!

Date of experience: August 3, 2023
Washington
1 review
0 helpful votes
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Auto flags
August 4, 2023

I received the flags I ordered for the windows from my truck. The flags are very strong in the stems unlike some of the other manufacturers that they break off right away with any kind of wind these flags are durable at 65 miles an hour with no problems great product.

Date of experience: August 3, 2023
New Jersey
1 review
0 helpful votes
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Very nice, larger than I thought but it will still work!

Date of experience: August 3, 2023
South Carolina
1 review
0 helpful votes
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Great shopping
August 4, 2023

I've shopped twice and both times the order was shipped very timely. It was packaged very well and the flags are beautiful, great quality!

Date of experience: August 3, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Gwyn!

Virginia
1 review
0 helpful votes
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Best Residential Flagpole and Flag
August 4, 2023

I can't be more pleased with the flagpole and flag I received from US Flag Store! Most sturdy flagpole and embroidered flag I've ever owned. I got rid of my real skinny flagpole and replaced with a 1.25" diameter pole. You will not go wrong!

Date of experience: August 3, 2023
Texas
1 review
0 helpful votes
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Two 15' x 25' United States Flags
August 3, 2023

We are "over the top" with our purchase of two USA flags. They are top quality and the service was outstanding. Don't hesitate to purchase flags from this company, they have their stuff together.

Date of experience: August 3, 2023
Japan
1 review
0 helpful votes
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AMERICAN FLAG BUNTING
September 2, 2023

This is my second order... I like your products and service

Date of experience: August 3, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Charles!

California
1 review
0 helpful votes
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Great website...fast and easy and GREAT products and choices!

Date of experience: August 2, 2023
California
1 review
0 helpful votes
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Good flags
August 3, 2023

It was easy to navigate, and I don't like being required to write 53 or any number of letters. Really, do you want feedback or not>? Flags are good. Service was good

Date of experience: August 2, 2023
Michigan
1 review
0 helpful votes
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Love it
August 3, 2023

Easy and got it on time the quality is good. I get a lot of complements on it.

Date of experience: August 2, 2023
Michigan
1 review
0 helpful votes
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Beautiful American Made Flags!
August 3, 2023

These flags exceed my expectations! Their durable and the colors are so pretty! Shipping was super fast, they arrived ahead of schedule! I Love that they are made in America! Will definitely be buying from this company again in the future!

Date of experience: August 2, 2023
Pennsylvania
1 review
0 helpful votes
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American flags MADE IN AMERICA
August 2, 2023

Easy and affordable navigation through the shopping site

Date of experience: August 2, 2023
Virginia
1 review
0 helpful votes
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Chistian indoor flag
August 2, 2023

I received the flag within one week of the time that I placed the order and was well pleased with its quality.

Date of experience: August 2, 2023
Mississippi
1 review
0 helpful votes
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Flag replacement
September 1, 2023
Updated review

Ok transaction as usual. Item arrived in a timely fashion

Date of experience: August 1, 2023

A-OK clear instructions to follow
July 19, 2023
Previous review

A-OK clear instructions to follow

Date of experience: July 18, 2023
New Mexico
1 review
0 helpful votes
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10/10
September 1, 2023

Had most of what I was looking for and products were perfect!

Date of experience: August 1, 2023
New York
1 review
1 helpful vote
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Not a happy customer
September 1, 2023

I called and placed a order for one complete American Flag pole set and ordered an extra flag pole same size. What I received was two (2) different sizes poles that are 2 different colors. I sent the pole back last week and I just waiting and hoping I receive the same size and color pole.

Date of experience: August 1, 2023
North Carolina
2 reviews
0 helpful votes
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Just what I expected
August 31, 2023

Excellent buntings. Arrived on time. Easy to hang.

Date of experience: August 1, 2023
Wisconsin
1 review
0 helpful votes
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Excellent Flag Holder and Excellent Value
August 1, 2023
Updated review

I likely would have ordered two Marine markers if you had offered some sort of "discount" for ordering multiple items. My son is an Army Veteran and I might have ordered a third marker (U.S. Army) in honor of him~ so his wife might display it proudly among their home's landscaping.

The quality of your photograph is good but I'm of the opinion that a "closeup" would better allow your customers to see the excellent quality of the castings' details and the colors, too!

I DO NOT like the "visual puzzle" sort of "verification that I'm not a robot. Sometimes the photos are such crappy quality that details cannot be clearly discerned.

Date of experience: August 1, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Doug!


I likely would have ordered two Marine markers if you...
August 12, 2023
Previous review

I likely would have ordered two Marine markers if you had offered some sort of "discount" for ordering multiple items. My son is an Army Veteran and I might have ordered a third marker (U.S. Army) in honor of him~ so his wife might display it proudly among their home's landscaping.

I DO NOT like the "visual puzzle" sort of "verification that I'm not a robot. Sometimes the photos are such crappy quality that details cannot be clearly discerned.

Date of experience: July 13, 2023
New Jersey
1 review
0 helpful votes
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I came in 2nd last year in our contest (not held this year?) and I hope with your additional flag, to win next summer. I will keep you posted. Have a great summer. Doug

Date of experience: August 1, 2023
Nevada
1 review
0 helpful votes
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Great great
August 1, 2023

Great. Will order again
Glad to buy American
Thank you

Date of experience: August 1, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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