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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I received my flag in a timely fashion.The flag was well-made from good material.
Contacted and ordered rotating rings for 1.25 inch flag pole. Received product fast. Customer Service was courteous and professional. Provided solution and recommended product to fix problem of flag getting stuck on pole, and not rotating.
I got my flags sooner than expected.
If you are looking for great quality flags this is the place.
We received our new 4' X 6' American flag and are very pleased with the quality and look!
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Exactly the Flag I ordered and was received very timely.
Thank you,
Kim
Your store had what I needed without buying the whole flag and pole. I couldn't locate a holder anywhere but you had it.
I have always wanted to get a bigger flag for my front yard and I finally got it. It looks perfect
Some time ago the Eagle Scott's made a flower area and sitting with a flagpole that has the Wisconsin flag. The flag was getting worn so the activity department replace this flag. Very well made, good martial. The flagpole is by a lake, so the wind does get strong. This flag will not get ripped a part for a very long time from the wind.
I am happy to report. All is well, the flag I ordered, is here and what I ordered. Thank You!
Very easy to use the website, and customer service was very friendly and helpful. We added the pole top light to our flag display, and it works great! Easy to install.
Ordering was a breeze! Thank you! The website could not be easier to order from. My order was completed and shipped on the same day and was easy to track.
Website was easy to navigate. Their was a wide range of products to choose from for nearly any application.
Very pleased with our flags. I will continue making purchases with your company.
The flag case was a perfect fit for the folded flag from my Fathers burial service at the National Cemetery in Dallas. Great product and quality.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your continued business Trajam!