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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Website is easy to use. Good variety of sizes, materials, and country flags.
Easy to find the items I wanted on the website. Descriptions of flags were understandable and helped me make the right choice.
Great, additional characters will change nothing. Thanks.
I received the flagpole without a base for mounting.
The flag was delivered as promised and was of the quality I expected.
I love your product. Proud to display in my yard. Thank you!
Well described and hope will last as long as my last flag.
The item was actually available, unlike at other places, and their customer service was professional. I also enjoyed that my item was delivered within an expeditious timeframe without having to expedite it.
Easy to order on line. Received item very quickly; one day ahead of date projected.
I ordered a flag and flag pole a few days before the 4th of July with a promise date of 10 days after the 4th. The Flag Store obviously recognized my need for it by the 4th because. To my delight, the package showed up 2 days before the 4th and I was able to proudly hoist the Colors on Independence Day. Thanks, Flag Store!
Ordering was straightforward and easy. Product was received quickly, and the gentleman who takes care of putting our flags up commented that it was a really nice looking and great quality flag. Thank you!
The flag was too big for my 25 foot pole with 2 flags of the same size. We also fly a Norweigian flag on the same pole. I returned your flag wanting to exchange for a 2x3 foot flag. I've not yet heard back on your receiving the return.
Thank you Lloyd Dorman
Thank you for your review Lloyd. We are sorry that you have some issues. Please contact our customer service at 877-732-2458 so that they can assist you. We are here M-F 8-5EST.
I was shopping for U.S.A. made flags. Our flags should only be made in the U.S.A. I received my order and the box has printed in bold letters, made in Vietnam. I was very disappointed to see that 1. False advertising 2. Our distributors have to rely on other countries for our U.S. Flags. 3. I ordered through you because I wanted only U.S. made flags.
Thank you for your review Charlene. I have sent you an email regarding this matter.
I do wish the flags had been made in America, but not much is these days.
Other than that, everything was perfect!
Good communication, fast shipping. Have not had long so cannot give much of a review but so far all seems sturdy upon inspection
It was just what we needed...Thank You. Our other one was damaged and this one is perfect.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your continued business Deborah!