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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick delivery from date of order. Good quality of merchandise.
Replacement for Wind Broken Bracket
- I have bought over 100 total items
- flag poles 20 ft vertical and 5 foot horizonal
- USA and State Flags
Replacement for Wind Broken Bracket
- I have bought over 100 total items
- flag poles 20 ft vertical and 5 foot horizonal
- USA and State Flags
Replacement for Wind Broken Bracket
- I have bought over 100 total items
- flag poles 20 ft vertical and 5 foot horizonal
- USA and State Flags
Really lights up area and flag. A lot better that one I got ten yrs back. It kept dropping to half power had to go out an hit pole to get it on. Slave made china crap what;s one to expect
I was able to place my order and I received a confirmation email.
Very pleased with product and purchase experience.
Easy website to navigate for someone not adept at on line purchases
Very good.
Although, I would have preferred a silver ball at the top of the mast, instead of the gold one that you provided!
The American Flags are beyond compare. I highly recommend them. Thank you so much for making an amazing product.
Thank you for your review David. It looks like on the order that you placed there was no tax charged. If you would like to send in your tax exemption document for future purchases please email it with your order number 330507573 to [email protected].
Great service, item arrived quickly. I am very happy with the service and would buy from here again.
You had the size and quality of flag that I want. Easy to follow instructions.
Customer service was great, a bit disappointed to see that the flags were made in China when we thought we were buying US Flags made in America.
Thank you for your review Donna. We offer both imported and American made products. The American made products have a circle symbol on the left hand side of the image. You can also search specifically for American made products. If you are still in need of assistance please contact our customer service team at 877-732-2458.
Good quality items. American made so you know the stuff is good.
Great experience dealing with this provider. Flags are awesome, and delivery was quick.
Good quality and easy to setup. Would recommend.
Please don't require 50 char as I almost backed out of doing it :)
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review David. We offer both American made and imported products on our site. If you are only interested in American made products please search in the search bar or look for the circle symbol in the left hand corner of the image stating Made in America.