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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The ordering and delivery experience was flawless.
Easy purchase, easy find, easy install when it arrived. Absolutely thrilled with results.
The flag is beautiful and looks very sturdy. I hope to fly it for many years.
I received my order. Very pleased with everything. I came in a timely manner and was packaged well. Thank you
Recommend this company. Had all the flags I needed
No problems ordering or receiving, came to my home in a matter of days. Thank You All So Much
Ordering and receiving was no problem. I have not installed the pole yet, so I am unable to comment on how it looks or how effective the light is.
Perfect to place in front of all houses in our neighborhood.
Easy to shop, fast shipping, reasonable pricing.
Some minor quality issues on the print...
I highly recommend this company. I will only order anything to do with the flags from this company. Made in the USA. Anybody I talked to from customer service was very very nice. If you have any questions, they are more than happy to help you.
Fast and very happy with quality of flags, we display them daily in front of our home.
Excellent quality and workmanship. Should be able to tolerate the windy conditions which often occur.
I like the purchase. I'd like to have a fleet admiral flag. Can you make such a thing?
I recently lost my father and he served in veitnam I don't have alot of money but I would love a US flag with a display case for it please
Call me *******576 please thank you for your time
Thank you for your review Chris. Our customer service team will be in contact with you. If you would like to reach them please call them at 877-732-2458.
I had a hard time finding the flag I wanted to purchase.
Thank you for your continued business Herbert. If you are in need of assistance with product please call our customer service team at 877-732-2458.
I wouldn't buy flags anywhere else.
The only thing was we were missing the installation and information on the flag pole. But we are very happy. This is our 2nd time ordering.
Thank you for your continued business Claude. Please contact our customer service team for the emailed installation information at 877-732-2458.
It is a very good quality flag. We'll see how long this one will last.
I didnt get all the details on where it was, but it did come around the estimated time. I gave it the benefit of the doubt but good flags with great quality
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. I have sent your information over to our custom products department for review. If they can assist you with your request they will reach out to you.