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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very quick, accurate and quality product. The website and ordering process was quick and easy.
I ordered what I needed, and received exactly what I expected.
It was easy to place my order. I received help which was great. We promptly received our order in good condition and it was exactly what we needed.
Smooth transaction. Nice notifications. Not too many. Once received, they sent a text asking if I had received what I ordered.
It was shipped quickly. American made! Great price as we will be giving them away. We are celebrating Revolutionary War monuments and heros for the next 3 years leading up to the 250th Anniversary of America. We will have 3 speakers, including one Zooming from Spain about Bernardo de Galvez. Thank you!
The purchase was without any problems in ordering or delivery of the flag.
Thank you, for having quality options for me, at reasonable prices. I will be doing business again.
Excellent service and quick turn around! I would definitely purchase again from you.
I purchased a grave marker and flags to display. They are very nice and arrived soon after order. I'm very pleased with my purchase.
Pleased with my new flag. Exactly as described.
Thanks
Would have appreciated a handy instructional guide with each purchase describing the best method for attaching to a pole using the grommets, folding, display, method of disposal, and other basic information on caring for a US flag.
1 side is fine bright in color the other side not so bright faded
70 American flags in the yard of a friend for his birthday.
Flags were perfect, arrived in time and were packaged well.
I realize production costs are an issue for businesses, but I wish all your American flags were produced in the USA. Your prices are good and I'd be willing to pay a little extra to keep all American flags made in the USA.
Plastic mounting bracket is flimsy. Should be metal.
Thank you for your continued business James!
Flag looks great out of the package. Sure hope it is extremely durable in our windy conditions. I keep Old Glory up day and night.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review Richard. Our super knit polyester flags are a one sided flag where the image is printed on the one side and the other side is a reflection of the print. Please contact our customer service team if you would like to exchange your unused flag or have any additional questions. 877-732-2458