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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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We always receive our delivery on time with great communication!
I ordered some flags for my daughter's wedding and it was very easy to order and my order delivered in a timely manner. They look great. I would recommend them for your flags need.
When I encountered USFS Online the first thought was 'how inexpensive they are' then shortly later
The time of delivery was made and I thought "they can't get here that soon", but they did. Our front property line got a flag about every six feet and it seemed inadequate so I kept going and added eight more in the front of the neighbors. Later this week they said 'Thanks for the flags' and my reply was, "I am
Think of more flags." Yes, I was looking for your name on the box and it was not there. I was going to scour the Internet next for your name and was delighted to get this email. There are really only three
Flag holidays and Labor Day is the last. I don't have any plan yet and you might advise me. I took a picture of the string of flags along the sidewalk and and regret the picture does not give the same impression as when I arrive in the car. Perhaps you can give me an idea. Meanwhile I am going to to
Give flags to as many of our family members (four) that want them. So an order will be organized in the next week. But that is only the smallest flags - I have to replace the 3x5 flag as it has become frayed. As my neighbor said, "Thanks for the Flags." YOUR Date of experience would only accept one. We started on the week of Memorial Day then July 4.
I wanted flags for myself & my niece and nephew. I am satisfied with the quality of the flags, which were made in USA. I was not satisfied with the flags made in China! I sent the ones made in China back & got flags made in USA.
The #1 store we buy our flags from! We love that they are made in the USA!
The original order got lost in transit. The flag store went beyond and made good on my purchase, kudos for that, just took a little longer than expected for the original purchase to be processed and shipped
From ordering to delivering all was good. Very happy with the flag and pole. Nice quality.
Service and product were both great. Would purchase again.
I googled Veteran grave markers and the United States Flag Store was one of the websites that were listed. I visited the site and found that they have a very wide selection of markers for every branch of the service. I found exactly what I wanted very easily and quickly. The ordering process was very easy and the marker arrived the day I was going to decorate Bob's headstone. His death was directly related to exposure to a chemical during his third tour of duty. He was a very proud DAV, and left this life a hero to his family. FREEDOM IS NOT FREE The beautiful Marker replaces one that was presented at his funeral by the American Legion Veteran's Corp after their recognition ceremony and Flag presentation. Thank you US Flag Store for your service to our nation and each family. You did an amazing job for me and my children with your kind, caring, and prompt service. May you all be Blessed with God's grace.
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The flag is perfect in quality…the colors are bright… very pretty…🍒
Damaged package arrived late. Photo showed it went to wrong address. Items were missing. United States Flag Store very courteous and sent replacement for pieces missing. Nice customer service.
Notice USMC flags went up, last time I order I think got 2 or 3 at $30.00 some dollars each
I was quite happy with the flags I ordered. My customers love them! I only wish they arrived in time for Memorial Day, but Flag Day was great and now it's the 4th of July!
My order was delivered within the week after I placed it and quality is very good. I'm a return customer for 2 reasons: quality & price. Best of both found here.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

