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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I would purchase from US flag again, the experience was great.
I followed the instructions on building the flag pole, then I placed the flag on it and rose it to the top for the first time. Finally, I stood on the front sidewalk of our house, stood at attention and SALUTED it.
I wanted to make sure that I got a USA flag made in the USA so what better place than a store that has United States in their name. I got my 4 X 6 Ft USA flag, excellent outdoor flag exactly as I wanted. I received it faster than expected and in great condition. I was very impressed with the quality and decided to order a replacement for my West Virginia civil war flag, again the flag was received very fast and in great condition. I will order all my flags from the Unites States Flag store.
I found the site on an old faded flag that I had purchased years ago from the VFW, and know that they are well made.
Great price on American flags. However, after receiving them, I see they were MADE IN CHINA! I wish I had known that before ordering.
I have been ordering with the United States Flag Store for years for a patriotic event. They have always given me great, helpful service. They are prompt and serve with excellence. I am impressed with how quickly my order came this summer.
I was looking for small American flags on a stick to place in the front of our community for holidays. Ordered some cheap ones from Amazon that looked horrible. Returned them and got the flags from US flag store. The flags are very high quality and will last for years.
Took almost three weeks to receive but I understand that I chose the least expensive shipping option. The order was accurate.
Easy to order, good prices and delivered on time. Good quality and colors look good flying high.
The flags we are are true in size and quality. They last about 6 months before fading.
I got both US and Florida state flags to raise full-time on our house flag-pole. They are well made and seem like they're holding up beautifully in the Florida summer. I'll be a regular!
A beautiful Flag... beautifully made... ease of odering... great price... quick delivery... great service! Thank you, United States Flag Store!
So happy with our purchase. Our original eagle topper that came with the flag got knocked off in a ball game, but this one is so much nicer, sturdier and I know it will last for a long time!
Totally appropriate per description. I'm not sure why the flagpoles were not alike, one is much darker with a brass juncture. A little more time in selection on my part may have noticed this difference in options. All in all, very nice and high quality. Will recommend to others. And the little flags ya'll have are darker and brighter than many I have seen used by others. Definitely look better!
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We were thrilled to actually get a flag manufactured in the US! Very satisfied!
Easy on-line ordering and payment processing~ Good descriptions of products.
Talking to people on the phone, they were very pleasant to talk to and get recommendations for the type and size flag I would need.
I keep a supply of flags to place on the gravesites of family members who serve. The flags purchased are excellent quality and will withstand the elements so I don't have to replace them as often. American made, good quality and at a good price.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

