United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Nevada
1 review
0 helpful votes
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Amazing flag!
May 16, 2024

Very easy to offer. Took a little longer to receive than expected. Overall, very pleased with the quality and beauty of the flag!

Date of experience: May 6, 2024
Missouri
1 review
0 helpful votes
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Great Selection of Quality Products at Great Prices.
May 16, 2024
Updated review

I have purchased several products and always appreciate the great prices and selection available. I also enjoy the prompt shipping that I receive.

Date of experience: May 6, 2024

US & POW FLAGS
July 16, 2023
Previous review

Quick, easy experience placing order. Shipping was quick, product was good.

Date of experience: June 16, 2023
California
2 reviews
0 helpful votes
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Weather
May 16, 2024

Decided to wait until all the bad weather passes before we hang them...

Date of experience: May 6, 2024
Georgia
1 review
0 helpful votes
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Thumbs up
May 16, 2024

Delivered as promised. High-quality flags. Highly recommend.

Date of experience: May 6, 2024
Minnesota
1 review
0 helpful votes
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Great customer service
May 16, 2024

After having the first flag I ordered lost in the mail, I contacted the great customer service department at the United States Flag Store, and they promptly sent me another one. Thank you so much. You are the kind of company I love to work with.

Date of experience: May 6, 2024
Missouri
2 reviews
0 helpful votes
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Super easy
May 15, 2024

Super easy and quick, ordered on a Saturday, had it here in three days

Date of experience: May 5, 2024
Nevada
1 review
0 helpful votes
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AFD flags
May 15, 2024

Except for the swivel connectors, I'm generally pleased with your products! I imagine I've spent about $3000 the past few years so that our main street in Hawthorne, Nevada might have flags for Armed Forces Day!

Date of experience: May 5, 2024
Ohio
1 review
0 helpful votes
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Awsome
May 15, 2024

Everything is great just what I ordered and received. Very happy with items

Date of experience: May 5, 2024
Montana
1 review
0 helpful votes
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No problems at all. We placed order, were notified it was received and when we couold expect to receive the flag, which was very close and it is a nicely made flag, not flimsy.

Date of experience: May 5, 2024
Washington
1 review
0 helpful votes
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Thanks! The flag of Washington State is great, I ordered another one that was on back order and you let me know the status along the way. Thank you.
JB

Date of experience: May 5, 2024
New York
1 review
0 helpful votes
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America
May 14, 2024

Great just didn't get my veteran discount email we always try to buy from United state flag store. We will be put the flag we are replacing to rest properly, this flag has been up for 5 years or so, it's amazing for 24 hours a day and it's made specifically for that and high winds thanks for your service and great flag

Date of experience: May 4, 2024
Missouri
1 review
0 helpful votes
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Purchase your flag here!
May 14, 2024

I found what I was looking for at a wonderful price! I purchased three state flags!

Date of experience: May 3, 2024
Maryland
1 review
0 helpful votes
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Covenant
May 14, 2024

It was easy and quick and no hassle.shipping was very timely

Date of experience: May 3, 2024
Texas
1 review
0 helpful votes
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Good looking flag
May 13, 2024

Easy website. Got the flag in a timely manner. I'm being forced to add more to clear this.

Date of experience: May 3, 2024
Minnesota
1 review
0 helpful votes
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Great
May 13, 2024

Great 👍 👌 👍 👌 and the new year is going to be a long day and we are not going I can't believe you have to have 50 words to let me rate this, I hate computers and surveys no news is good news is how it used to be but you can't sell that kind of information so I hope you have a good day

Date of experience: May 3, 2024
Georgia
1 review
0 helpful votes
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Easy order,,, arrived quickly,,, will order again!

Date of experience: May 3, 2024
Tennessee
1 review
0 helpful votes
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It was very easy just hope the tax gets taken back off like suppose to. The tax was taken care of just like it was explained.

Date of experience: May 3, 2024
Minnesota
1 review
0 helpful votes
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Easy to find merchandise and easy to navigate through to payment.

Date of experience: May 3, 2024
Illinois
1 review
0 helpful votes
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Great experience!
May 12, 2024

Great experience buying a flag from from the US Flag Store! The flag is great quality and we are very pleased!

Date of experience: May 2, 2024
Colorado
1 review
0 helpful votes
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Have purchased flags from U.S. Flag Store in the past. Always great quality and service.

Date of experience: May 2, 2024

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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