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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Very easy to offer. Took a little longer to receive than expected. Overall, very pleased with the quality and beauty of the flag!
I have purchased several products and always appreciate the great prices and selection available. I also enjoy the prompt shipping that I receive.
Quick, easy experience placing order. Shipping was quick, product was good.
Decided to wait until all the bad weather passes before we hang them...
After having the first flag I ordered lost in the mail, I contacted the great customer service department at the United States Flag Store, and they promptly sent me another one. Thank you so much. You are the kind of company I love to work with.
Super easy and quick, ordered on a Saturday, had it here in three days
Except for the swivel connectors, I'm generally pleased with your products! I imagine I've spent about $3000 the past few years so that our main street in Hawthorne, Nevada might have flags for Armed Forces Day!
Thanks! The flag of Washington State is great, I ordered another one that was on back order and you let me know the status along the way. Thank you.
JB
Great just didn't get my veteran discount email we always try to buy from United state flag store. We will be put the flag we are replacing to rest properly, this flag has been up for 5 years or so, it's amazing for 24 hours a day and it's made specifically for that and high winds thanks for your service and great flag
I found what I was looking for at a wonderful price! I purchased three state flags!
Easy website. Got the flag in a timely manner. I'm being forced to add more to clear this.
Great 👍 👌 👍 👌 and the new year is going to be a long day and we are not going I can't believe you have to have 50 words to let me rate this, I hate computers and surveys no news is good news is how it used to be but you can't sell that kind of information so I hope you have a good day
Easy order,,, arrived quickly,,, will order again!
It was very easy just hope the tax gets taken back off like suppose to. The tax was taken care of just like it was explained.
Easy to find merchandise and easy to navigate through to payment.
Great experience buying a flag from from the US Flag Store! The flag is great quality and we are very pleased!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

