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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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On-line purchase so I did not interact with a human
The American flag is flown at the condominium 24/7. The ocean winds blow pretty much every day. The Super Tough 5ft x 8ft Nylon American Flag holds up great and for a good price.
Found this offer through Valley Forge! The purchase process was efficient and easy and delivery quick.
Excellent! Easy ordering process, delivered quickly. Good quality.
Your staff was friendly, knowledgeable and helpful, and the email communications were timely. Also, the items were delivered relatively quickly.
Ordering the flag was easy and the order was processed and received quickly.
Shopping was easy - the main concern was the cost of shipping. That is, until I read the tag on the flag itself. It was then I realized it is not a US flag made in the USA but a flag made in China. My previous flags were made in the USA so maybe I ordered the wrong one or from the wrong store.
Purchased the 2.5 x 4 ft american flag. Looks great and this flag and size looks so much better that the 3 x 5 appearance of our neighbors!
Exc quality and we have heavy winds on this side of vegas, so hopefully will keep looking good
Both flags are placed side-by-side on my coffee table with my dad's picture in the middle. They are the perfect size for the 5" x 7" frame.
Quick and easy to place my order good quality I have ordered from you before always good quality
Although I have bought many flags from this company, my most recent purchase left me deeply disappointed. The flag material was paper, not cloth, VERY CHEAP!
Great selection of flags, AWESOME store!
I had a heavy-duty cotton flag that had lasted for a number of years. I wanted to replace it with another like it. Nearly all flags available are polyester, I really wanted the heavy cotton. When It arrived, it was a very light-weight cotton, you could see through the fabric when held up to light. I did not find this to my satisfaction, so I returned the flag for a refund.
Flags came fast. I really like the super knit polyester. I had the maiden flights for two at the beach last week :)
I found it Flawless and easy. Would order from here again!
Looking to replace the graveside flag holders that had disappeared over the years, I came across United States Flag Store. The holders were high quality and elegant, and well priced. The items shipped quickly and look beautiful.
The flag is shown on metal hanger & I thought it was included. So I had to order a separate flag holder which put the flag up late for Congressional vote too help Ukraine.
This is a good flag, if you want this good flag, you found it!
Flag was back ordered. They substituted another one that was acceptable
Came in perfect condition and very easy to order. It shipped and delivered very quickly as well.
I've ordered several flags through the United States Flag Store and I always receive my order in a timely manner.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members