United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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New Jersey
1 review
0 helpful votes
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Effient customer service staff
July 12, 2025

I was very pleased to be able to speak to a customer service representative to place my order. The representative told me that 2 of the stick flags were not in stock. It was a much easier communication process than placing an order online, thinking you're going to get all merchandise that was ordered. The representative answered the phone immediately and was very cordial. The prices were fair and in some cases very reasonable, and the order arrived timely.
Also, an email was sent to me immediately indicating the individual flags that were going to be shipped.

Date of experience: July 2, 2025
Massachusetts
1 review
0 helpful votes
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Great!
July 11, 2025

Fast delivery, good product! Would shop here again. Thank you!

Date of experience: July 1, 2025
Florida
1 review
0 helpful votes
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Excellent service
July 11, 2025

In the last years we purchased flags from this store online, and we couldn't be happier with the entire experience. The ordering process was straightforward, and we received timely updates on our shipment. The flags arrived well-packaged and in perfect condition. The material is durable, colors are vibrant, and the craftsmanship is top-notch—exactly what we were looking for. Highly recommend this store to anyone looking for high-quality flags and reliable service. I'll definitely be ordering again in the future!

Date of experience: July 1, 2025
Alabama
1 review
0 helpful votes
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Best of the best.
July 11, 2025

Best color, best size, best weight, best look. Best waving and overall appearance. I am confident it will outlast lighter weight flags. It makes me feel good..

Date of experience: July 1, 2025
Michigan
1 review
0 helpful votes
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Flag does not hang straight
July 11, 2025

Nice flag; just cut wrong and hangs crooked. I haven't taken the time to contact them and send pictures yet. Will do soon. Stuff happens.

Date of experience: July 1, 2025
Arizona
1 review
0 helpful votes
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Good service
July 11, 2025

Very easy and accurate; fast service.very easy and accurate. Fast services

Date of experience: July 1, 2025
Illinois
2 reviews
0 helpful votes
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Proud American
July 11, 2025

Ordered the flag on line and recieved in a timely manner. The flag is very well maid. I have it on my porch were i have it flying all year long. Its light at night and it looks fantastic. Would recommend to any one that is looking for a well built and high quality American flag made in the us.

Date of experience: July 1, 2025
Texas
1 review
0 helpful votes
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Touch required
July 11, 2025

The flag case was well made but the finish was a little light and streaked. Touched up the finish with old English polish for dark wood and added navy seals at each end. Also no way to secure the base to the holder

Date of experience: July 1, 2025
Georgia
1 review
0 helpful votes
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Memorial Stick Flags
July 11, 2025

Happy with the quality of the flags and the quick turnaround time.

Date of experience: May 12, 2025
Arizona
1 review
0 helpful votes
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Best flag ever
July 11, 2025

Great! Very short wait time. Very good material has been used

Date of experience: July 1, 2025
Georgia
1 review
0 helpful votes
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Excellent Flag Store
July 11, 2025

Quick and easy ordering and purchasing. Fast delivery. No Problems!

Date of experience: July 1, 2025
Nevada
1 review
2 helpful votes
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Disappointed
July 11, 2025

Poor customer service. Very poor, very poor, poor, poor poor.

Date of experience: July 1, 2025
Louisiana
1 review
0 helpful votes
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Outstanding service and product
July 11, 2025

Great prices, products and quick shipping. Highly recommend.

Date of experience: May 15, 2025
Oklahoma
1 review
0 helpful votes
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I got the flags quick and they look awesome on the graves at our cemetery. I will buy again next year for Memorial Day. Thank you

Date of experience: July 1, 2025
Texas
1 review
0 helpful votes
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Texas Flags
July 11, 2025

We took a trip to Brazil so I ordered some Texas flags to give as souvenirs to our friends there. They loved them!

Date of experience: June 6, 2025
Alabama
1 review
0 helpful votes
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Srm
July 11, 2025

Good quality flag. Flying in front yard. People have commented on flag and how good it looks

Date of experience: July 1, 2025
Texas
1 review
0 helpful votes
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This was an order for flags to be used in a cemetery on patriotic days. They hold up well. We take them down after the holiday and can re-use them a longer period of time.

Date of experience: July 1, 2025
Virginia
1 review
0 helpful votes
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I was very pleased with my flag, and the speed of the delivery.

Date of experience: July 1, 2025
Michigan
1 review
0 helpful votes
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Just Right!
July 11, 2025

Easy to use website and quick delivery. Product is quality. Thank you.

Date of experience: July 1, 2025
New York
1 review
0 helpful votes
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Good Quality flag came in on tims
July 11, 2025

The flag I ordered was very good and just what I was looking for, and the shipping came in on time

Date of experience: July 1, 2025

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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