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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordering was easy, BUT there were no instruction on how the poll light had to be attached on top of poll.I do not have a screw ornament on top of my poll to hold the light.and I'm not sure what size ornament screw size I need to purchase…the bottom poll circumference is 9 1/2 " and I think I have a 20 to 25 foot long poll…your help ordering the correct threaded ornament is needed to use the light.thanks art
Quick turnaround and excellent quality. Just what I wanted. God bless our troops and the United States of America
Love the selection and timely delivery. We've ordered twice from this company and are happy with the transaction and quality of the product.
It took a bit longer to ship than usual but it was overall good
It was a big order but they forgot to send the Gadsden Flag pin I ordered and they refused to send it to me. But everything else was alright
Very easy to search for what I wanted and easy to check out.
It was very easy to quickly find and order what I needed.
The delivery was ok but the product is not the same as they Show as advertise.
Easy with good description of flag size and its finished details.
One should be able to see shipping cost prior to checkout!
The flag tears after a few months of flying they seem to be getting not had good of quality
I've used USA flags for years always great Product!
Quick delivery. Easy web site to navigate. Will reorder and recommend to others.
Disappointed that I was sold accessories that were not compatible with each other.
Thank you for your review. We are sorry that the parts that you purchased were not compatible. Please reach out to our customer service team at 877-732-2458 M-F 8-5 EST for assistance with a return or exchange.
I wanted to get a flag display case made in the US to display a cotton American flag within my budget (about $50) without going to the craft store for a case made overseas, as that seems to betray the purpose somehow. I was really happy to find a case on this website that fit my needs. The display case was delivered quickly and was very well-packaged for the trip to my home.
I Am satisfied with my order, thank you. I will probably order again in the future, thank you.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your continued business Dale!