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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Hubby passed away in November and I needed a shadowbox for his flag. I specifically did not want something cheap and foreign made. I found your website and found exactly what I was looking for. It's a beautiful shadowbox for his flag.
My flagpole would not stay snug to each other. My pole was replaced and it was wonderful to see a company stand behind their product. I can't thank you enough
Bonnie
They sell what they advertise when I received my flag i was surprised at how strong the material felt.
I am missing (gold spear tips 12 on them for my 4 x 6 Italy flags that I order.
At this point in time, I have not used the flag I purchased from you. Although the flag I am currently flying is starting to wear, I try to mend them as I go. I try to keep one ready to go when needed. This was the third flag so far that I've ordered in the last two years, it gets very windy up in the bull mountains of roundup Montana.
I've used you in the past too, I've never been disappointed. Thank you
Thank you for your continued business Ronald!
It was easy to place order, waiting for product took several weeks but follow-up was good and product arrived well packaged
Thank you for your review. Our website offers the timing of our shipments. We also have a team of customer service agents at 877-732-2458 M-F 8-5 EST
https://www.united-states-flag.com/shippinginfo.html
Economy
Ships within 3-5 business days
Transit time is 3-10 business days
Transit time is not guaranteed
Fantastic service and quality. Will buy again when I need a flag.
I have a degree in history so I have an interest in items relating to U.S. history. I was able to purchase replicas of historically significant flags that are now difficult to find due to the current and unreasonable trend of political correctness, "woke", BLM, etc. Obliterating history is NOT the way to educate people - people need reminders of the past, even if unpleasant, otherwise future generations may end up repeating the mistakes of the past due to ignorance.
Flag was back ordered to mid-January but was received in December so delivered earlier than expected.
The flag was given to my grandson for a Christmas gift, and he couldn't be more pleased with the flag. He hung it up in his room and is really excited how it looks.
I wanted a better flag because the last one's I've gotten from local retailers didn't hold up well. My neighbor's flag that he'd gotten from you was holding up well so I ordered one and was impressed with the high quality the minute I opened the box.
Navigating the website was an easy Peezy find what I was looking for which was a right shoulder American flag patch
Easy navigation, great information on different types of flags, recommendations and reviews.
Our boy scout troop purchased a new American Flag and pole w/ eagle for the altar of our church. We also have a Papal Flag that did not have a pole or cross on top. Through you, I ordered an 8' pole and cross. When the order arrived, i found that the quality of your pole was better than the one that the scouts had purchased. I then purchased another 8' pole from you...
Website was confusing, thought it was hard to figure out what came with what
Thank you for your review Lisa. We have a team of customer service agents at 877-732-2458 M-F 8-5 EST to assist you with any questions you may have.
I found that your goods were of stand quallied & that your service was quite fast for shipping I was impressed with your promptness
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for choosing us. The display looks beautiful!